The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government's message with a high standard of professionalism and ethics. Breakout Session Topics H...

Energy/Facilities Connections Conference 2010 will be held in Leavenworth, Washington, May 12-14, 2010. The theme, Innovative Approaches for a New Decade, is appropriate for the direction of the conference. With so much focus on reacting to a tight economy, EFC aims to stack your toolkit with forward-thinking approaches and resources to better prepare you to handle the challenges of the next ten years and beyond. The conference will take place...

OVERVIEW Many HR departments are embracing technology to deliver on their mission. Unfortunately, simply deploying technology doesn't guarantee success. Come learn what you need to know about improving user adoption and overall success of your IT investments. WEBINAR DESCRIPTION Many organizations today are trying to make more effective use of Information Technology (IT) in order to deliver on their mission, reduce costs, improve quality, and...

2010 Government Web Managers 2–Day Conference: Open Government and Citizen Engagement Date: Tuesday – Wednesday, April 27 – 28, 2010 Time: 8:00 AM – 4:30 PM (both days) Place: Renaissance Hotel, Washington, DC Fee: Fee: $250 for federal, state, or local U.S. government employees. Due to space limitations, this event is open to government employees only. Conference Description Join your peers for our biggest networking e...

Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

Demo of the Quick & Easy Customer Profile Class Format: Webinar about our webinars Instructor: Nicole Burton, GSA Date: Tuesday, April 6, 2010 Time: 1:00 PM – 3:00 PM EST Place: Online Webinar* Fee: FREE Webinar Description Do you know who your customers are and how they're engaging with you online? In this demonstration, you'll observe a government agency web team completing a Quick–and–Easy Customer Profile for their we...

This webinar is free and open to everyone interested in energy savings.

Many organizations today are trying to make more effective use of Information Technology (IT) in order to deliver on their mission, reduce costs, improve quality, and save time. Internal HR systems (like HRIS, employee performance management systems, recruitment management systems, etc.) as well as other types of enterprise IT systems all have the potential to provide major leaps forward. Unfortunately, many organizations spend countless hour...

Using Social Media to Communicate During a Crisis Class Format: One–Day Course Instructor: Shel Holtz, Holtz Communication + Technology Date: Tuesday, March 9, 2010 Time: 9:00 am – 4:00 pm Place: Federal Energy Regulatory Commission (FERC) Directions to FERC Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description The Internet—and, more recently, social media—have added new di...

Using a Blog to Engage Citizens Online Class Format: Webinar about our webinars Instructor: Steve Crescenzo, Crescenzo Communications Date: Tuesday, February 23, 2010 Time: 1:00 pm – 3:00 pm EST Place: Online Webinar* Fee: $50 federal, state, or local U.S. government; $75 for non–government Webinar Description Agency blogs are a great way to engage with the public on a conversational level and have discussions about ways to improve...