Before COVID-19, most communities had a Sunshine Act (in California, The Brown Act) or equivalent that required councils to offer in-person options for public participation in civic meetings. Today, most cities, counties, and states have temporarily paused these requirements but conscientious councils still prefer to offer public participation, digitally or via video. Join this webinar to learn how local councils are setting the new standard f...

In a crisis, government communication with citizens must be clear, consistent and broadly available. This session will explore how states and localities are communicating authoritative information about COVID-19 to the news media and directly to citizens to explain evolving conditions and policies, and to counter misinformation. We’ll look at best practices emerging from the pandemic response and what they mean for public sector communic...

As COVID-19 took hold in the U.S., health and human services had to transform how they deliver services practically overnight. To handle huge surges in demand and overcome obstacles associated with antiquated infrastructure, many of them are leveraging the cloud and other emerging technology to ensure business continuity. As with any crisis, there have been painful lessons learned already and future questions that need to be answered as we mov...

Governments must keep up with the increasingly urgent need to protect digital information and infrastructure. As telework work becomes the new normal for the foreseeable future: How can organizations ensure that the services their employees rely on are secure? How can they mitigate vulnerabilities and protect against foreign cyber actors while still advancing mission delivery? How can employees avoid burnout as they work to make sure their gov...

Cloud-based human resources and payroll technology is helping Memphis International Airport react quickly to changing conditions triggered by the COVID-19 pandemic. The airport, one of the nation’s busiest air cargo hubs, rapidly shifted more than half of its staff to remote work. Modern cloud technology provides a suite of digital and mobile services that are vital for supporting this new work-from-home model. Join us June 25 at 11 a.m....

Before COVID-19, most communities had a Sunshine Act (in California, The Brown Act) or equivalent that required councils to offer in-person options for public participation in civic meetings. Today, most cities, counties, and states have temporarily paused these requirements but conscientious councils still prefer to offer public participation, digitally or via video. Join this webinar to learn how local councils are setting the new standard f...

For weeks, most of the federal civilian workforce and a large percentage of Department of Defense employees have been teleworking. Information Technology offices across government have been logging long – often intense – hours in order to enable mission-critical work, some of it directly tied to COVID-19 response efforts. Agencies have purchased hundreds-of-thousands of new laptops, managed an exponential rise in help-desk requests...