DGI’s 21st annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2021 Gov...

The pace of change in government IT has never been faster and data center optimization and cloud initiatives have driven digital modernization. Federal and state agencies continue to drive cloud adoption in an attempt to achieve additional savings, security, and faster service delivery. This SNG Live session will feature IT leaders on the front lines of cloud adoption exploring successes and challenges facing agencies at both the state and the...

The government is one of the largest providers of services in the world. From small business loans and disaster relief to benefits for veterans and unemployed Americans, public sector institutions are entrusted to provide services in both a reliable and convenient way. And more and more, Americans expect their government to serve them online. To do so, federal, state and local agencies are enlisting innovative, digital technologies to more eff...

Join Jennifer Schaus & Associates for a new monthly webinar series in 2021 The GOV CON (LIVE) Q&A Cafe with webcam and LIVE Questions. When: 2nd Friday of each month Time: 12pm - 1:30pm ET About: Each month will feature a new theme or topic with 4 Panelists who will present on the topic and answer your live questions. Slides will be available for complimentary download on SlideShare.net. (Please find our 350+ GovCon PPTs on this site a...

Join Jennifer Schaus & Associates for a new monthly webinar series in 2021 The GOV CON (LIVE) Q&A Cafe with webcam and LIVE Questions. When: 2nd Friday of each month Time: 12pm - 1:30pm ET About: Each month will feature a new theme or topic with 4 Panelists who will present on the topic and answer your live questions. Slides will be available for complimentary download on SlideShare.net. (Please find our 350+ GovCon PPTs on this site a...

Join Jennifer Schaus & Associates on THURSDAY March 4, 2020for Hot Topics In Gov Con - Winter 2021 Session. Please visit our event website to see the full agenda!

Join Jennifer Schaus & Associates for a new monthly webinar series in 2021 The GOV CON (LIVE) Q&A Cafe with webcam and LIVE Questions. When: 2nd Friday of each month Time: 12pm - 1:30pm ET About: Each month will feature a new theme or topic with 4 Panelists who will present on the topic and answer your live questions. Slides will be available for complimentary download on SlideShare.net. (Please find our 350+ GovCon PPTs on this site a...

Join Jennifer Schaus & Associates for a new monthly webinar series in 2021 The GOV CON (LIVE) Q&A Cafe with webcam and LIVE Questions. When: 2nd Friday of each month Time: 12pm - 1:30pm ET About: Each month will feature a new theme or topic with 4 Panelists who will present on the topic and answer your live questions. Slides will be available for complimentary download on SlideShare.net. (Please find our 350+ GovCon PPTs on this site a...

Open to Public Sector Only. This year’s Digital Government Summit will be “digital” in every way! The conference is being held in a virtual format, over the course of two partial days. Government Technology's passion is promoting best practices and spurring innovation in the public sector – more important than ever in challenging times like these. Please join us for a powerful series of sessions that provide inspiration...

As the world continues to struggle with the COVID-19 pandemic, probably the most drastically affected sector is the aviation travel business, with airlines and airports struggling to survive in the face of a massive downturn in international travel. But, it is also true that in the post COVID world, the aviation travel business will be vital to the global economic recovery, whilst at the same time remaining in the frontline of controlling the...