On August 29th, MeriTalk announced the results of the Uncle Sam at Your Service: The 2011 Federal Customer Experience Study, underwritten by RightNow. To conduct the study, MeriTalk surveyed 1,000 Americans to identify current customer perceptions and set a benchmark for Federal service improvement. The associated Webcast will address how the Federal government interacts with Americans from a customer service perspective and offer advice from...

Join other Federal IT executives as they share insight and best practices on the real challenges of data center consolidation. Discuss the future of the data center with industry visionaries, analysts, and your peers; and shape how agencies will address the management, security, and performance challenges on the horizon.

The MeriTalk Innovation Nation Forum will focus on the three bellwether topics in Federal IT today – cloud, cyber security, and data center consolidation. In addition, we’ve partnered with Oregon State University’s Open Source Lab to co-locate the Government Open Source Conference (GOSCON) this year, which will feature a full track on open source. FEATURING KEYNOTE DR. ALAN GREENSPAN, CHAIRMAN, FEDERAL RESERVE SYSTEM (1987-2...

Federal IT professionals need to act quickly to stay ahead of the management, security, and performance crunch likely heading their way. Simply evolving existing processes and technology will not be enough. Consolidation on a large scale requires new ways of building and managing data centers – it's revolutionary. We surveyed 200 Federal IT executives to reveal the key aspects of how people, processes, and technology within the new supe...