This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

As federal agencies increasingly embrace Cloud Smart policies, multi-cloud infrastructures are fast becoming a critical tool in helping to meet rapidly evolving demands of the workforce and its customers. But migrating legacy applications into multiple clouds can be complex. It requires a plan: agility, security, scalability, and the ability to ensure continuity of operations are all equally important. As agencies adopt a multi-cloud approach,...

Welcome to our Federal Podcast Series with AWS and Carahsoft! Our podcast episodes focus on various solutions, relating to federal customers, that your organization cares about. "I may be biased here, but I think the most exciting benefit that comes with a custom app build is the opportunity it creates for innovation. To do something better. You aren't limited by the grid of choices that comes with off-the-shelf offerings. You can tailor a cus...

This demo explores aspects of project execution, reporting, and status. We will explore sample projects and track action items like risk and issues. You’ll see first-hand updates in the form of status reporting, while using visuals to understand outstanding and overdue tasks to ensure project success.

Learn about cloud migration and modernization drivers, as well as industry trends that may impact how an organization chooses a cloud provider. We’ll review the benefits and capabilities of AWS as a platform for innovation, and how AWS supports Windows-based workloads. Register today to learn how SHI and AWS can support you with the following: Digital Transformation Cloud migration, modernization drivers, and industry trends impacting ho...

The changing landscape of national security continues to evolve and shape the communication tools both communities and federal government workers rely on every day. From fiber optics to foreign influences, the factors influencing information sharing are as plentiful as they are complex, and will undoubtedly continue to be a contentious topic of discussion. In this third installment of our 5G Futures series, join Nextgov, Defense One, and Route...

This demo covers Security Incident Management, Vulnerability Response and Threat Detection. We will walk through the response and remediation process of vulnerable items, and show how they can be identified, tracked, and successfully remediated. Explore the response and remediation process of a security issue identified by Splunk and how to successfully remediate. Finally, you’ll see how threats can paint a bigger picture for easier conn...

As organizations navigate the new normal, the return to workplace for employees requires careful planning and execution. The ability to deliver employees the right digital experience, addressing both workplace and workforce readiness, is essential. With ServiceNow Employee Workflows you can keep employees informed, gather feedback, automate steps for returning to work, and provide a safe, employee-ready working environment.

Only 44% of organizations are likely to deliver IT projects that meet their original goal and intent—wasting both valuable time and money. Learn how you can drive greater business outcomes for your organization. Register now to hear our journey at ServiceNow® to ensure technology investments deliver the greatest value. You’ll get real-world insights on how you can: Support the needs of a value-driven enterprise Review initiativ...