Xperience19 is the customer event of the year. Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. At Xperience19 you’ll learn about pr...

Citrix powers a better way to work and Synergy demonstrates how, delivering the market insights you need to future-proof your IT investments and the vision to power your competitive advantage. Synergy gives you the tools to unlock potential in your people and your organization, and the confidence to pursue your own future of work—one that makes your company more secure, your users more productive and your customers more engaged.

Agenda - May 17, 2019Let’s face it, we live in a digital society…a world consumed with social media outlets, followings, followers, tweets, retweets, IMs, DMs, facebook, snapchat, filters, google, facetime, texting, sexting, pics and so on and so on and so on. These actions are forever released into the universe and cannot be taken back. Digital carelessness and lack of digital tact, can also cause liability, complaints, investig...

Graduate School USA offers this free half-day event to celebrate and educate those in the federal sector. Our second annual Federal Workforce Development Conference is designed to provide participants with information on how to help their agencies achieve their missions through innovative solutions. The conference will showcase how developing and cultivating effective solutions for everyday challenges improves productivity, quality, and teamwo...

Government leaders seeking to deliver on their agencies’ promises are constantly facing challenges — including lack of resources and budgets. But it’s become clear that turning to data-driven strategies can overcome these obstacles. Be it cybersecurity, IT modernization or citizen experience, analytics-driven approaches are working! How did these leaders tame their ever-increasing, diverse and seemingly unmanageable trove of...

Federal mandates that call for agencies to modernize and leverage data have ushered in a new era of accountability and action. But how do agency leaders build organizations that deliver on their mission and also comply with the President’s Management Agenda and policies like the Federal Data Strategy, OPEN Data Act and others? The mandates might be clear, but the path to success is not. How are you transforming the culture of analytics i...

Join your fellow human resource professionals, EEO managers and staff, attorneys, state and local officials, and union officials for this year's Indianapolis EEOC Seminar. The 2019 Seminar will feature guest speaker Bryan Anderson, who will be delivering his message of perseverance and determination in major rehab facilities. He is an Ambassador for the Gary Sinise Foundation and is a spokesman for USA Cares, a national non-profit organization...

2018 was a landmark policy year for government customer experience. With new legislation passed by Congress, clarifying guidance issued from OMB, and strong priorities set by the President, providing great experiences has never been more important in government. But with all these visions in place, how do federal leaders actually achieve tangible results around CX? Join Medallia on April 24 for a special half-day summit dedicated to the craft...