With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft for a 3-part series to get a look at...

Government agencies are under a lot of pressure to innovate faster and deliver better citizen experiences. But legacy systems and tight budgets are serious barriers to modernization. What these agencies need is a solution that automates workflows for mission and business applications.During this webinar, we will learn how ServiceNow enables government agencies to:Deliver consumer-like digital experiencesOptimize workforce efficiencyAccelerate...

This demo covers Security Incident Management, Vulnerability Response and Threat Detection. We will walk through the response and remediation process of vulnerable items, and show how they can be identified, tracked, and successfully remediated. Explore the response and remediation process of a security issue identified by Splunk and how to successfully remediate. Finally, you’ll see how threats can paint a bigger picture for easier conn...

We'll cover how we modernized the request process by delivering a self-service experience, featuring a dedicated legal portal and relevant knowledge articles, accessible through both a mobile and desktop experience. Then move to the Legal Counsel Center, where we will see a unified view of all assigned and open legal demands across the business, maximizing legal ops productivity without the wasted time spent in email.

Learn how ServiceNow Event Management reduces event noise generated by third-party monitoring tools, uses machine-learning to pin-point root cause, and eliminates service outages.

This demo covers the Workplace Service Delivery solution from ServiceNow. Throughout this session you will learn how to automate requests, reservations, and repairs to create the ultimate workplace service experience.

The ServiceNow and Carahsoft team would like to invite you to join us for a virtual webinar series. No matter your level of familiarity with ServiceNow, grab a cup of coffee and join your peers for these informative sessions. This series will cover a variety of topics, including: Modernize Grants Management for Federal Programs Managing the Migration to Cloud using a "Service-Aware" CMDB Low-Code Application Creation for the Federal Government...

Through Enterprise Onboarding and Transitions, leverage end to end visibility for cross-departmental processes to ensure increased productivity and engagement. Transform employee experiences by ensuring critical moments are great experiences. Enable new hires to complete tasks, view content and get help from the mobile app.

Cloud only or cloud first is one of today’s hot topics for tech visionaries. But in most real-world deployments, IT teams must support a hybrid world with a mixture of on-prem services built over decades, with newer, cloud-focused applications. These hybrid environments make it extremely difficult to maintain an accurate, reliable CMDB as the single system of record. Join us for the webinar, “Building a stronger CMDB across on-pre...

The ServiceNow and Carahsoft team would like to invite you to join us for a virtual webinar series. No matter your level of familiarity with ServiceNow, grab a cup of coffee and join your peers for these informative sessions. This series will cover a variety of topics. Including: Modernize Grants Management for Federal Programs Managing the Migration to Cloud using a "Service-Aware" CMDB Low-Code Application Creationfor the Federal Government...