Times are changing, and risks to organizations are becoming more dynamic. If the last few years have taught us anything, it’s this: Risk has become increasingly complex and the way organizations respond to and manage risk must change in response. A recent Forrester Consulting study commissioned by OnSolve found that organizations are underprepared, overconfident and lack the technology necessary to respond to and manage risk complexity....

The pandemic recession will clearly cause US tech spending to contract — the question is by how much and in which areas. Drawing on the latest data, this webinar provides Forrester’s forecasts for the US tech market in 2020 and 2021. Our forecast covers the major tech categories as well as the outlook for specific software, services, and hardware products. Key takeaways: Scenario A of a sharp but short drop in tech spending in 2020...

Everyone wants a better experience with their government. Residents bring rising customer experience (CX) expectations to their interactions with government agencies, while the agency workforce craves a more empowering employee experience (EX). To thrive in this disruptive environment, government agencies must embrace a systematic approach to CX and EX. Join Forrester’s top government and EX experts for an exclusive breakfast event to le...

History shows it is a question of not if but when an organization will be breached. The true question is: How can you withstand a cyberattack when it happens? During this Breakfast Symposium, speakers will present key concepts for building a more cyber resilient future – one of which is the concept of Zero Trust. Zero Trust security is based on the principle of "never trust, always verify." Trust nothing inside or outside your perimeter....