New social media technologies and strategies provide quick, easy solutions to many of the challenges faced by workplace learning and development practitioners in the government. Social media vehicles such as Twitter and Facebook, for example, can help L&D build learning communities, facilitate quick assignments, offer updates or follow-up tips, and otherwise extend the reach of the formal training event. Government training practitioners f...

Government To Go - Best Practices for Strategic Mobility: August 13th Mobility is flourishing — government agencies and departments are increasingly rolling out citizen-facing applications, projects to increase field worker productivity and mobile friendly websites. But creating a mobile strategy may seem especially daunting because so much about mobile is new and constantly changing. This session will discuss how mobile is being used in...

Meet the Digital Citizen — Developing a Web Strategy for Engagement: July 30th Your constituents are connected, driven by engagement, and waiting for your agency to deliver services on their terms and timeframes. Their expectations have been conditioned by intuitive experiences with online retailers. This session will discuss how online experiences can improve agency effectiveness and client outcomes, while reducing operational costs.

Social Media — Get Ready to Analyze and Engage: July 16th Governments all over the world are taking advantage of social media in new and interesting ways. With nearly all government agencies and departments having a Twitter or Facebook account, the focus is no longer on employing social media; it's on using these outlets effectively. It's not enough to just post a link to a news article or press release - government needs to interact wit...

Are you interested in communications, digital government, and leveraging technology to better serve your citizens and stakeholders? Join Jennifer Kaplan, Product Marketing Manager at GovDelivery, to learn about what’s next in digital communications and how that can affect you, the government communicator. Jen will provide insightful perspectives and strategies on government communications to help you prepare for upcoming trends that will...