The US Department of Commerce is responsible for promoting economic growth, job creation, and international trade. It has a wide range of responsibilities and 13 different bureaus and offices. These include Census Bureau, National Institute of Standards and Technology (NIST), National Oceanic and Atmospheric Administration (NOAA), Patent and Trademark Office (USPTO), and others. The CIO of the Department of Commerce is responsible for developi...

Agencies struggle with a high volume of correspondence from citizens and constituents, often lacking streamlined processes for processes for integrated and timely request handling and relying on Excel spreadsheets and email exchanges among team members introducing operational inefficiencies, lack of visibility, compliance challenges, standardization, and risk of errors. Nuvitek presents a robust AI-driven Citizen Engagement Solution crafted o...