Member experience platforms are a powerful and underused hub of healthcare consumer data. What once was just a basic branch of customer service is now a point of great potential if coupled with advanced analytics to empower better customer experiences. Healthcare payers can reduce case resolution time, increase self-service efficiency, and boost sales-to-service conversion rates if they use an effective omni-channel platform. Is your organizat...

There’s no question that ransomware is a growing threat. High-profile ransomware attacks that crippled hospitals and healthcare systems around the globe have made headlines in 2020. Now, more than ever, preventing attacks from happening is critical for the protection of your patients and the health of your organization. Join AWS, CrowdStrike, and HIMSS on December 8 at 2 p.m. ET / 11 a.m. PT for an industry perspective panel where expert...

Since the onset of the COVID-19 public health emergency, use of telehealth and remote patient monitoring has increased on a massive scale – with some health systems seeing the volume of virtual care visits increase by more than 4,000%.But as providers rush to roll out new telehealth programs and scale up existing ones, there are some key privacy and security risk factors they must also manage. New technologies, new workflows and new resp...

The use of mobile computers and handheld communication devices continues to rise in the healthcare industry. However, only 40% of respondents feel that their healthcare organization’s current mobile communications solution meets all of their needs, according to recent HIMSS research on key factors for choosing enterprise mobile device solutions. With both consumer and enterprise mobile devices being leveraged across hospitals and health...

Learn how AI & Machine Learning tools are enabling effective communication and collaboration between clinicians, care teams and patients in a new healthcare landscape. Understand the impact recent CMS Interoperability rulings, COVID-19, and telehealth are having on value-based care initiatives. Hear from one of Microsoft’s leading subject matter experts, Srini Surendranath, Worldwide Customer Lead, Office for Health, as he shares his...

For years, telehealth promised the future of healthcare -- more convenience and an enhanced experience for patients and better scale for providers. But between governmental regulatory hurdles and legacy culture issues, most providers were never able to get their telehealth pilots off the ground. Due to the COVID pandemic, a majority of providers have rushed to offer telehealth solutions. While these solutions are offering providers and patient...

Join us on June 15th as our panel of experts discusses how advanced technology is being deployed during the current COVID-19 pandemic to enable hospital facilities to continue to service the needs of their patients, mitigate infection rates through optimized environmental control, manage capacity constraints and convert non-clinical and temporary facilities into clinical care environments. Learning Objectives: Infection control and environment...

In this webinar, we'll interpret select results from the 2010 HIMSS Security Survey to provide an actionable solution blueprint your organization. The survey evaluated healthcare organizations' current security activities and future plans, including how they manage their security environments, safeguard patient data, handle access tracking & auditing, and protect their network resources. One thing is clear -- security is no longer just an...

Please join Mary Mosquera, Senior Editor of Government Health IT; Howard Croft, MD FACEP Emergency Physician, Medical Staff President at Columbia St Mary's Hospital, Milwaukee, WI; and Edward Barthell, MD MS, Director, Microsoft Health Solutions Group, for a discussion on the future of connected health and how effective health information exchange can lead to improved quality and cost-effectiveness in care delivery.