Learn how Oracle Digital Assistant automates engagement, provides a seamless workflow between bots and humans and improves efficiency while freeing up staff to focus on critical mission requirements. Discover new ways to connect Simplify interactions and improve productivity Build intelligence with AI and machine learning Integrate seamlessly to multiple back-end systems to transform your agency

Please join us for a live, interactive webinar to learn how to increase self-service and improve staff support. Empower employees to resolve issues on their own by offering knowledge base tools. Leverage knowledge base management capabilities to consolidate technical resources for issues your team encounters on a regular basis. Use artificial intelligence and machine learning technologies to add knowledge base articles to inbound tickets to sh...

Join Coursera’s leadership team and representatives from a community of over 200 organizations representing more than 75 countries as we come together to focus on the future of learning and building a more just world. You’ll enjoy exclusive opportunities to engage with our speakers and explore Coursera’s latest product developments. You can also attend a great lineup of breakout sessions. Topics include everything from workfo...

This three-day workshop was developed with the asset owner in mind. Students will learn how to design CCTV systems for different types of secure level areas, compounds and installations. Students will be able to design their own intrusion detection (IDS) and access control (ACS) systems. Students will ultimately combine camera systems with video analytics, with ACS and IDS. This very interactive course has numerous case studies built into the...

Higher Education faces a unique set of challenges when managing identities, securely connecting users to both SaaS and on-prem applications, and securing campus administrative servers. Complicating matters, colleges and universities service a broad range of personas including staff, faculty, adjunct faculty, admissions applicants, students, alumni, donors, contractors, athletics/arts supporters, and many others who walk across campus every day...

As technology continues to evolve and transform the way things function, technology leaders have been trying to discern what the future will hold. Now, in an era dominated by unprecedented challenges due to the coronavirus pandemic, those conversations are taking on a new tone. This SNG Live Virtual session will explore agencies' rapid response to shift to remote tele-work during the early days of the pandemic, what went right and what went wr...

This training will describe how a comprehensive threat assessment program can help to prevent mass shootings, school shootings, workplace violence, and other forms of targeted violence that impact communities across the United States. Included is an overview of Secret Service methodologies for preventing assassinations, and a description of how this approach can be adapted to prevent other forms of targeted violence. All content is based on th...

Managing privileged account passwords is a first step to strengthen your security posture, but important gaps remain that can easily be exploited by bad actors. Learn how to combine password vaulting with the following, all while securing remote access and monitoring all privileged sessions: Brokering of identitiesMFA enforcementJust-enough privilege

Whether you are doing manual edits to single PDF documents or automated edits to mass quantities of paper or digital files (e.g. Word, TIFF, PDF/A, etc), Foxit has one integrated, secure platform for all your PDF needs. In this introductory on-demand session for Government users, Frank Kettenstock will teach you to edit a PDF file like a Word document using PhantomPDF’s easy-to-use Microsoft Office like interface. Bookmark, redact, OCR t...

For three decades, thousands of federal HR, EEO, diversity, employee/labor relations and ADR practitioners have turned to FDR for unparalleled training and the unique opportunity to interact with government leaders and industry experts — at an unbeatable value!The FDR Advisory Board, composed of experienced practitioners, crafts each year’s program to ensure that the topics covered are timely, relevant and address the current issue...