Times are changing, and risks to organizations are becoming more dynamic. If the last few years have taught us anything, it’s this: Risk has become increasingly complex and the way organizations respond to and manage risk must change in response. A recent Forrester Consulting study commissioned by OnSolve found that organizations are underprepared, overconfident and lack the technology necessary to respond to and manage risk complexity....

Everyone wants a better experience with their government. Residents bring rising customer experience (CX) expectations to their interactions with government agencies, while the agency workforce craves a more empowering employee experience (EX). To thrive in this disruptive environment, government agencies must embrace a systematic approach to CX and EX. Join Forrester’s top government and EX experts for an exclusive breakfast event to le...