The state of New York is emphasizing improving its IT resilience. The state’s 2022-23 strategic plan focuses on moving off legacy systems, implementing an enterprise architecture, and improving service delivery to its residents, to name a few. In addition, the state has its first cybersecurity strategy, and created a Joint Security Operations Center. As the largest city in the United States, New York City has its own technology roadmap,...

Administering elections falls on the shoulders of state and territorial governments. It is not surprising, then, that there are so many different approaches, technologies, and processes in place to handle election infrastructure. The problems that befall election infrastructure are many, varied, and often well publicized. In Maricopa County, Ariz., ballots were too lightly printed to be read by scanners during the 2022 midterms. Multnomah Coun...

Eight years ago, the National Institute of Standards and Technology (NIST) initiated a public process to select quantum-resistant public-key cryptographic algorithms for standardization. NIST issued the public call for submissions to the PQC Standardization Process in December 2016 and, after three rounds of evaluation and analysis, selected four algorithms for standardization: CRYSTALS-KYBER, CRYSTALS-Dilithium, FALCON, and SPHINCS+. In this...

As software asset management (SAM) becomes increasingly critical for federal agencies, it's essential to leverage the right tools and strategies to optimize spending, prevent costly audits, and ensure compliance. In this webinar, we will explore how ServiceNow SAM Pro can empower your agency to achieve these objectives and more.Through real-world case studies and expert insights, you'll gain valuable knowledge on enhancing your SAM practices a...

Successful federal modernization requires an artful blend of people, process, and technology—with a relentless focus on enabling business transformation. A “digital playbook” can provide a comprehensive guide to the process, describing both overarching strategy and tactical approaches. Using a templatized technology strategy can boost mission outcomes while humanizing data-driven modernization and leveraging artificial intell...

Critical infrastructure services in North America face accelerating threats from both nation-states and other sophisticated threat actors. Governments globally are grappling with how to best balance incentives, support, and direct oversight. Meanwhile, critical infrastructure owners and operators face significant challenges with technology, staff resources, and expertise to better manage cyber resilience. For instance, the healthcare industry...

When Executive Order 14028, “Improving the Nation’s Cybersecurity,” was issued in May 2021, it included directives for agencies to establish several incident response and logging procedures, including sharing information on incident detection and response, by August 2023. In August of that year, the Office of Management and Budget issued Memorandum 21-31 setting specific requirements for agencies to meet, for which the Cybers...

Modernization can feel like an uphill battle in government. It's not that people don't want to make things better. It's just that they fall into thinking that change is not possible. But innovation is happening all the time. The key is to find ways to bring that innovation forward and use it as a catalyst for change. Join us online Wednesday, April 17 at 12 p.m. ET/9 a.m. PT as we discuss nine different ways innovation can transform your emplo...

Public surveys are a critical CX tool for gauging your services’ effectiveness and measuring constituent engagement. But if your surveys aren’t currently hitting the mark or providing the right insight, you’re missing out on important feedback from those you serve. Join us online Monday, April 15 at 4 p.m. ET/1 p.m. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys.

In the rapidly evolving landscape of cybersecurity, the Zero Trust model has emerged as a cornerstone principle, dictating that trust must never be implicit and must be continually earned. This webinar, “Operationalizing Zero Trust: Securing Containers in Runtime,” delves into the practical applications of Zero Trust architecture within live container workloads, an area fraught with potential vulnerabilities and attack vectors. Joi...