At the start of the civic engagement journey, your residents were excited and ready to overcome any obstacles that stood in the way of making your community better. But as time went on and project timelines lengthened, interest in championing various causes waned. As a result, many previously activated residents may have stopped visiting the site or regularly engaging with projects. With tools that provide effective audience segmentation commu...

To celebrate the close of our 2022 awards season, we’d like to invite you to a digital banquet honoring all the public servants who work tirelessly behind the scenes to increase awareness of programs, improve outdated processes, and inspire civic action. All public servants — and those who support them — are invited to attend. This (digital) banquet will recognize all the 2022 Digital Government Awards nominees and announce t...

Successful civic engagement means working hand in hand with residents to tackle issues impacting your community. Those community voices might not be easily found in traditional spaces like town halls or community meetings, where only a few stakeholders are able to attend. Reaching all community members, including those who may see their concerns as underrepresented, means expanding the scope of your messaging and educating residents about oppo...

Whether you’re rebuilding your whole website or just addressing basic accessibility issues on your current site, making sure it meets and continuously maintains accessibility standards can be incredibly challenging and daunting, especially when getting it wrong can mean costly fines, penalties, or lawsuits. Join us as Karen Pellegrin, Citywide Digital Accessibility Coordinator at City & County of Denver, shares the story of how the D...

Last year, government organizations sent over 17 billion emails. With a median open rate of 24% (37% for top performing organizations), it’s clear that. email remains one of the most effective communication tools for governments looking to engage with citizens. How can your organization leverage email metrics to improve engagement through targeted messaging and data-driven benchmarks? Join Granicus Experience Group’s Adam Van Scoyo...

In a year of recovery, growth, and an increased need to drive connection and action in communities, civic engagement remains vitally important to healthy, functioning governments. Join Granicus for a complimentary webinar alongside Charlotte Lee, Strategic Lead, CX and Innovation, and Luke Norris, VP, Platform & Digital Transformation, as they provide answers to the top digital metrics questions from government leaders including: What does...

As short-term rentals (STRs) continue to gain popularity among travelers and remote workers, communities across North America are feeling the effects. Experiencing an uptick in parking complaints and trash issues? Are essential workers struggling to find local housing? Now might be the right time to investigate ways the STR industry has impacted your community. With the sheer number of STR listing platforms available, it's nearly impossible to...

As you work to improve digital engagement efforts in your community, inclusiveness has never been more important, especially among marginalized groups like those living with disabilities. Residents living with disabilities in your community deserve your distinct consideration when developing an accessible engagement strategy. It can be daunting to understand--and incorporate--government-sanctioned Americans with Disabilities Act (ADA) design s...

With borders reopening, increasing vaccine rates, and more indicators of a return to normal, 2022 is shaping up to be a great year for tourism. However, many governments have deprioritized creating and updating their short-term rental (STR) ordinance, compliance, or monitoring initiatives due to the pandemic. With the return of tourism, governments need to bring their STR programs back up the priority list. Join Granicus' "Ask Us Anything" se...

Behind every successful government is a clerk that is keeping it all together through technology and cross-department collaboration. Keeping government running is difficult – especially remotely and/or with social distancing guidelines. Hear from clerks across the country as they open up about the challenges they were facing and the secure, cloud-based solutions they were able to implement to ease their workload and help empower a transp...