IT modernization remains a critical component for federal agencies looking to improve operational efficiencies, digitize customer experiences and bolster service delivery and government operations. Beyond the technology changes, these efforts are normally complex and fraught with policy, legal, budgetary and workforce challenges, and can take years to fully accomplish. How can agencies successfully navigate the complex maze of technology, proc...

Over the last year, both citizens and government alike have been challenged to reimagine the way they work, live, and interact with one another. Be it a sudden need for more accessible online resources or best practices for safely working at home and in the office, the call for a more modern citizen service infrastructure has challenged both those who develop and use these tools to innovate and drive change across agencies of all sizes. This s...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. As many vital government services and data move online, the protection of government information and infrastructure from looming cyber-attacks is more important than ever before. Initiatives across Colorado, such as READYColorado and the National Cybersecurity Center, show that the best fortification strategy is developing a robust...

Government is changing. New technologies such as artificial intelligence are shifting possibilities but old challenges, from cyber threats to an aging workforce, outdated technical infrastructure to an unwieldy budget process, remain. That’s why bold, innovative ideas have never been more important to delivering government’s essential mission. At BOLD GOV, Government Executive and Nextgov are teaming up to explore the powerful comb...

Poor customer service, impenetrable stacks of paperwork and legal red tape—all are common citizen complaints about interacting with government agencies, and all inhibit the public’s trust and compliance with government services and directives. In order to restore confidence and comfort, it’s more important than ever that the federal government institute processes and platforms to streamline the customer experience.On Septembe...

The new administration’s directive to “do more with less” calls on federal agencies to both increase efficiencies and improve results with existing resources. To meet this challenge agencies are harnessing the power of data and analytics to implement effective, evidence-based programs. This culture of results-driven decision-making enables more productive employees, fewer wasted resources, better service for citizens, and hig...

The government’s current IT trajectory is not sustainable, and DOD and other agencies must modernize their systems to make use of new data available to them, handle current and future security threats and maximize their returns on IT investments. The government spends about 80 percent of its $80-plus billion IT budget on legacy systems, leaving precious few resources available to modernize systems and test, develop and keep pace with ne...

All the data in the world is useless if you can’t manage it.With as many as 200 billion internet-connected sensors and devices expected by 2020, we’re fast approaching a world of big data – the Internet of Everything – but making the most of it requires advances in data governance.For federal agencies, this explosion of data represents both a major challenge and opportunity: How can they ensure the availability, usabil...

The government’s current IT trajectory is not sustainable, and DOD and other agencies must modernize their systems to make use of new data available to them, handle current and future security threats and maximize their returns on IT investments. The government spends about 80 percent of its $80-plus billion IT budget on legacy systems, leaving precious few resources available to modernize systems and test, develop and keep pace with new...

Securing government networks is growing ever more challenging as agencies face a growing variety of threats on one side and shrinking IT budgets on the other. Now more than ever, agencies need to turn to innovation to enable them to deal with threats of every type in a cost-effective way. They also find that even as they do so, the landscape of cybersecurity is changing around them. In the third installment of the Cybersecurity Series, we...