One of the latest buzz terms being used is "Zero Trust" but what it is and why should anyone implement it. This webinar will go into the definition of what "Zero Trust" really is and why small to midsize businesses should consider some form of "Zero Trust" implementation. The "Zero Trust" framework is perfect for any organization that is working remotely or using a hybrid work model with employees working both in the office and/or remotely. If...

The CDAO Procurement Forum will provide an opportunity for Business Development and Program Management executives better to understand CDAO’s ambition and procurement forecast for 2024. The Forum’s core objective is to expand and strengthen CDAO’s collaborative network with established and non-traditional partners in the continually evolving field of Artificial Intelligence. As CDAO’s ambition, objectives, and budget ha...

Since 1967, the Freedom of Information Act (FOIA) has provided the public the right to request access to records from any federal agency. Federal agencies are required to disclose the information requested under the FOIA, unless it falls under one of nine exemptions which protect interests such as personal privacy, national security, and law enforcement. In recent years, federal agencies have been inundated with FOIA requests creating challeng...

Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

Maintaining financial accountability requires balancing Speed, Cost, and Quality, and businesses must optimize their cloud spend to stay competitive. The FinOps Framework offers best practices to manage these three priorities across Finance, Engineering, Procurement, and Business/Product. Join us for an exclusive webinar on "Balancing Cloud Spend and Business Goals with FinOps" August 3, 2023 at 12:00 PM EST to gain actionable insights from ou...

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way records managers track the data they have, from where it is located to who can access it to what information it contains. These technologies are also changing how agencies meet compliance requirements. In this virtual workshop, we break down these concepts and show the potential benefits to your agency. You will leave with a better understanding of how AI/ML ca...

Hybrid cloud strategy allows agencies to determine which applications and data should reside on which areas of a hybrid cloud infrastructure. Simply, hybrid cloud defines what goes on public cloud infrastructure, and what goes on private cloud infrastructure. A hybrid cloud platform provides agencies many advantages to include greater flexibility, more deployment options, security, compliance, and ability to derive more value from existing inf...

DGI’s 23rd annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience. This annual event focuses on all aspects of serving citizens whether it be finding answers via a website, email, text, chatbot, or just speaking to a human. Government agencies need to stay current by adopting innovative ways to meet both citizen and employee needs....

Federal agencies have the tools and resources to use data in critical decision-making processes. Collecting, storing, and analyzing data provides countless benefits to federal agencies, including deeper insights, accelerated mission effectiveness, and more efficient operations. How can your agency maximize data utilization to achieve mission impact? How can you ensure agency efforts to gain insight from data lead to mission enablement? This vi...

Zero Trust is a key component of every federal IT initiative and modernization effort. The Executive Order on Improving the Nation’s Cybersecurity, the CISA Zero Trust Maturity Model, the DISA Zero Trust Architecture, and various NIST guidance all include mission critical elements for Zero Trust implementation. Although the principals of Zero Trust are widely accepted, the implementation process is a detailed and time-consuming process....