A low-code development platform can provide government agencies with a development environment using a graphical user interface rather than hand-coded computer program to create application software. This approach to software development has several benefits for the public sector, including increased agility, lower costs, higher productivity, effective risk management and governance, and faster transformation. This virtual workshop will explor...

As the volume of digital information continues to grow, the scope of electronic records management has expanded exponentially and is an increasingly critical issue for government agencies, particularly as it relates to providing electronic access and retrieval of government records. Key government and industry experts will gather at the 20th annual event to discuss current technology solutions/requirements, policy updates/changes and review ex...

What are the impacts on the new Federal Information Security Management Act (FISMA) reporting resulting from the new documents released in 2022? Some of the key documents are: Presidential Executive Order 14028 that has increased emphasis on advancing toward “Zero-Trust Architecture” and “Endpoint Detection and Response (EDR)” and moving systems to FedRAMP clouds. Office of Management and Budget’s (OMB’s) M-...

Information drives and powers modern government with federal, state, and local agencies seeking to improve engagement opportunities with citizens. The challenge is to effectively manage the explosion of information while also protecting citizen’s data and privacy. Keeping up with the rapid expansion of information has put pressure on outdated governance and compliance practices. The 2021 Federal Data Strategy outlines specific actions to...

The Executive Branch has made it clear the United States needs a more resilient and secure supply chain to ensure economic prosperity and national security. The supply chain is only truly secure when all entities throughout the public sector supply chain carry out effective and coordinated security measures to ensure the integrity of supply chain data, the safety of goods, and the security of the respective agency. This virtual workshop will r...

DevSecOps incorporates security initiatives at every stage of the software development life cycle (SDLC). It is a set of practices combining software development, security, and IT operations with the goal of shortening the systems development life cycle securely. From identifying patterns to uncovering new ways to support the mission, DevSecOps is playing an essential role in government’s digital transformation efforts. This virtual work...

Customer Contact Week, the world's #1 customer contact event series, is making it's debut in San Antonio, January 30 - February 1, 2023. Join us for cutting-edge content from top executives and business leaders in the customer contact and CX industry. In 1999, Call Center Week was created to provide call center managers an opportunity to discuss best practices for customer service centers. More than two decades later, Customer Contact Week is...

The Federal Risk and Authorization Management Program (FedRAMP) began in 2011 to ensure the security of cloud services used by the U.S. Government. FedRAMP is a government-wide program providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP uses NIST guidelines in its own framework to enable U.S. Government agencies to use cloud services securely and efficientl...

It has been a busy past decade for the Records Management Community: 0MB Memorandum M-12-18, Managing Government Records Directive, required to the fullest extent possible, agencies eliminate paper and use electronic recordkeeping. 0MB Memorandum M-14-16, Guidance on Managing Email, with goal of by December 31, 2016, Federal agencies will manage both permanent and temporary email records in an electronically accessible format OMB Memorandum M-...

With Baby Boomers retiring, the federal workforce is expected to lose 1/3 of its talent by 2025. Who will fill your workforce gap? 80% of workers today do not want a job if it does not offer flexible work arrangement. And in the age of web and cloud technologies most agencies feel lost navigating the change and adapting. In this webinar you will learn how your agency can solve the talent shortage and speed up services acquisition with a new wo...