Advancing systems and processes are revolutionizing the ways in which the federal government provides critical services channel-by-channel. Citizens expect to interact with government in new ways and so, too has the White House asked federal managers implement best practices from the private sector. This year’s CX Summit [Customer Experience Summit] program, “Delivering an Omni-Channel Experience through Measures that Matter...

ACT-IAC is pleased to announce that Acquisition Excellence 2016 will be hosted at the Grand Hyatt Washington on March 22. AE 2016 is an education and training event that will bring together the government and industry acquisition communities in order to collaborate on the latest acquisition challenges and generate innovative solutions for potential implementation. AE2016 will provide you with the skills and knowledge you need to be effective i...

Join the ACT-IAC Small Business Alliance, the Department of Commerce, its sub agencies and other small businesses on March 8th for Building Small Business Success at the Department of Commerce. This event will take place from 8:00 AM – 12:00 PM at 20 F Street, NW in Washington, DC 20001. Even though agencies are under a common umbrella, each one of them has a distinct relationship with the small business community. Come hear directly fro...

Join the ACT-IAC Small Business Alliance on February 17th at 1307 New York Avenue NW in Washington, DC for our half day forum on Guidance and Strategies to Developing Effective Joint Ventures, Contractor Team Arrangements (CTA), and Mentor-Protégé Relationships. The purpose of this event is to educate small businesses on the rules and regulations and advantages and disadvantages of forming joint ventures, CTAs, and Mentor-Prot...

Join the ACT-IAC Small Business Alliance on Wednesday, February 10th at 1307 New York Ave. NW in Washington, DC for Straight Talk featuring Gladys Bailey, Acting Director of the Office of Small and Disadvantaged Business Utilization (OSDBU) for the Department of Labor. The mission of the OSDBU for the Department of Labor is to administer their small business program in accordance with the Small Business Act. Their priority is to ensure that sm...

Join ACT-IAC, the Small Business Administration and the HUBZone Council in a collaborative strategy session the HUBZone Huddle: Strategy, Solutions and Next Steps. The “Huddle” will bring together HUBZone companies, government agency and large business to learn and strategize about initiatives to promote and support HUBZone firms in federal contracting opportunities. Featured speakers will present from their vantage point the criti...

If you are a small business looking to expand your reach in the federal market, communicating effectively with your Government customer or a large prime is absolutely critical to developing your relationships. All too often, we make poor impressions, we don’t demonstrate our value well, and we don’t come prepared to ask the right questions when participating in these discussions. This must attend event will provide you the tools, b...

The Excellence.gov Awards were instituted in 2001 with the joint sponsorship of ACT-IAC and the Federal CIO Council and have become a benchmark for superior performance in government programs. Programs from all levels of government are eligible for these awards. Nominations may be submitted by government or commercial entities, but only government programs are eligible. All nominations must include the approval of a government official (GS 13/...

Customer Experience is a Presidential Priority under the Management Agenda. We believe that not only does the public deserve to get excellent service from the government, it's a national imperative. Trust and engagement with government is driven to some degree based on the experience the public has when interacting and obtaining information and services from the government. This summit will feature leaders in government and industry that are f...

This half-day professional development event will provide interactive dialogue-driven workshops designed specifically around the questions and issues being raised by the federal data community. The DATA Act Forum is a part of the ACT-IAC's ongoing DATA Act - Transparency in Federal Financials project. The goal of the forum is to engage government and industry leaders who are focused on implementing the DATA Act in lively conversation surroundi...