With ever-expanding mission requirements, continuing budgetary challenges, and cumbersome legacy IT systems, federal agencies are faced with many hurdles to become fully evolved digital enterprises. Today, a single large agency or department may have many hundreds, perhaps thousands, of outdated systems in place – making meeting mission requirements in a costly, efficient, and effective manner all the more difficult. On June 21st, Servic...

In October 2015, the Office of Management and Budget (OMB) and the General Services Administration (GSA) announced the first-ever government-wide operating model for shared services, including the establishment of the Shared Services Governance Board (SSGB) and creation of the Office of Unified Shared Services Management (USSM). See official White House announcement. On May 4th, OMB issued guidance to agencies on Improving Administrative Funct...

Used as a guideline, gap analysis, or road map of "must haves" for IT enterprises to be transformational, the Service Operations Maturity Model can help IT management cross-functionally to rapidly achieve a wide variety of measurable successes without over-spending already tight budgets. This seminar will provide actionable information on how Visibility, Availability, and Agility in Service-Oriented Operations can extend their investments in...

ServiceNow and Carahsoft are pleased to invite you to the 3rd Annual ServiceNow Federal NowForum! Service management is no longer just a territory of the IT department. In order to promote the “Everything as a Service” mindset across the entire organization, we have invited leading industry professionals from every service domain--including finance, legal, and information services--to come together and learn how to transform the w...

ServiceNow and Carahsoft are excited to announce the next ServiceNow User group meeting in Washington DC! Register now to join ServiceNow specialists and expert users from the federal government, public sector and other industries on Tuesday, March 17th at the Washington Court Hotel to discover how organizations are successfully transforming IT and service domains across the enterprise with the ServiceNow platform. At this session, you will ha...

ServiceNow in partnership with Carahsoft are pleased to invite you to the 2nd Federal NowForum in Washington D.C. on November 5th! The NowForum brings together IT executives and service professionals to learn about critical strategies to transform organizations into a service-oriented enterprise. Whether you are new to ServiceNow or a seasoned veteran, NowForum is the must attend source for IT Transformation best practices and networking. Watc...

Register now to join ServiceNow and Carahsoft on June 26th at The City Club of Washington to discover how organizations are successfully transforming IT with the ServiceNow platform. At this session, you will have the opportunity to: Connect with fellow IT professionals across the federal and public sector Trade tips, tricks, and successes around the ServiceNow platform Learn about the latest technology innovations and proven best practices 9:...

Registration is still open for the NowForum event being held in Washington D.C. on October 30th!This is an excellent opportunity to network with your peers! IT professionals from across the Federal and Public Sectors will congregate at the NowForum to share proven IT Service Automation best practices, insights into Change Management, and to learn how organizations in this space are successfully transforming IT. At the event, you'll also hear f...