Poor customer service, impenetrable stacks of paperwork and legal red tape—all are common citizen complaints about interacting with government agencies, and all inhibit the public’s trust and compliance with government services and directives. In order to restore confidence and comfort, it’s more important than ever that the federal government institute processes and platforms to streamline the customer experience.On Septembe...

With next-level telematics technology, government fleets now have more insight than ever to understand where processes break down and to take control over fuel expenses. Join our complimentary webinar that will showcase how to: Identify and change excessive fuel spending behaviors Monitor and compare fuel consumption and purchases across vehicles and drivers Identify strategic savings opportunities Maximize fuel MPG with comprehensive planning...

At Carahsoft, we work with Salesforce to increase customers' and citizens' experience with government and wanted to extend an invitation to their upcoming webinar where they'll discuss how to increase digital experience and engagement seamlessly with featured key speakers. Join us on August 22 to discover how you can improve your customers' and citizens' experience with government services. Keeping citizens engaged requires a seamless digital...

Government agencies are rebuilding their digital experiences with citizens and constituents in mind. Through innovative and reliable programs, Adobe has been assisting in these efforts by offering solutions that increase efficiency and deliver memorable experiences to citizens, all while protecting confidential data and information within the public sector. Join our complimentary series of webinars catered specifically towards the Department o...

Government agencies are rebuilding their digital experiences with citizens and constituents in mind. Through innovative and reliable programs, Adobe has been assisting in these efforts by offering solutions that increase efficiency and deliver memorable experiences to citizens, all while protecting confidential data and information within the public sector. Join our complimentary series of webinars catered specifically towards the Department o...

The role that social media plays in government is not optional anymore - it has become expected by communities and the citizens being served. As such, government agencies need the support of intuitive technology that has the ability to integrate across departments and teams, allowing for a unified approach when it comes to dealing with citizen engagement, service delivery, crisis communication, and day-to-day government operations.Join our com...

Enabling digital government is difficult in the face of continuously increasing regulations, cybersecurity threats, and new user requirements. Agencies are still tasked to enable citizen engagement and modernize channels to ensure mission success. While it feels like an insurmountable and ever-growing challenge, it doesn't have to be.Join us on Tuesday, June 25th for a webcast on Syncplicity.Syncplicity for Government is a FedRamp Ready file s...

OMB Circular A-11 Section 280: CX Core Function - Measurement Featured Speaker: Stephanie Thum, Chief Advisor for Federal CX, Qualtrics. Date: Tuesday, June 25, 2019Time: 2:00pm ET; 11:00am PTDuration: 60 minutesLocation: Online Metrics and measurements are nothing new in government. But until recently, customer experience measurements have been viewed as a "nice to have," rather than a necessity. For many agencies, OMB Circular A-11 Section 2...

With Adobe Premiere Pro--the industry's most innovative and cutting-edge video editing software for film, TV, and the web--users are able to take their projects to the next level! Tell your agency's story with smarter tools built to craft footage into polished films and videos all into one seamless workflow. Join our complimentary webinar to discover how Premiere Pro meets all of your video editing needs with an endless amount of video produc...

If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. Who Should Attend: Existing business owners interested in expanding in the government market, Any business interested in...