This webinar will discuss how the MuleSoft Agent Fabric solves fragmentation, security risks, and growing complexity by turning scattered agents into a coordinated, secure digital workforce. With a central registry to discover agents, intelligent brokering to orchestrate them, built-in governance to enforce guardrails across every agent consistently, and visualization to provide real-time oversight—you can scale your agentic enterprise w...

Join us for an engaging webinar featuring Nadia Hansen (Director, Local Government Industry Advisor, Salesforce), Jesse Elizondo (Assistant City Manager, City of Kyle, Texas), and Tyler Harris (Sr. Consultant, Vivid GovTech). Together, they'll share how the City of Kyle transformed municipal service delivery by harnessing the power of AI with Salesforce Agentforce. Discover how the city: Replaced a manual, siloed 311 process with one centr...

Every moment matters in foster care. This session dives into how push notifications within Marketing Cloud, when used thoughtfully, can help caseworkers, caregivers, and youth stay informed, empowered, and connected. Learn how small tech changes can lead to big improvements in outcomes and experiences. In this webinar, we’ll explore how Marketing Cloud push notifications can be used to improve coordination, enhance engagement, and suppor...

2025 represents a critical inflection point for Canadian healthcare, driven by workforce challenges, interoperability mandates, and evolving patient expectations. Learn how: Cloud technologies break down data silos and enable true interoperability across the healthcare ecosystem AI-enabled intelligent automation solutions increase operational efficiencies while reducing costs to support novel care delivery models Analytics reduce friction in c...

Discover how Cloud SynApps’ Agentforce is transforming the way citizens and agencies interact. Powered by Salesforce, this solution enhances citizen engagement through intuitive intake and proactive assistance, ensuring reduced processing time. Cloud SynApps’ Agentforce benefits various departmental services by: Summarizing applications, scoring, and approval recommendations Automating smart replies Providing updates on utilization...

Join Cadalys CEO Marc Friedman and VP of Sales & Product Strategy Anoop Anthore as they reveal how Cadalys on Salesforce empowers public sector organizations to deliver exceptional IT Service. What You’ll Learn:Unlock Service Excellence: Reimagine enterprise services with Cadalys and Salesforce.Case Study: Albuquerque Waters’ IT service improvements.Live Demo: See Cadalys in action for the public sector.

Learn about how Salesforce and Cadalys are working together to serve Los Angeles County in the February session of the LA Public Sector Webcast Series! Join us to discover Cadalys's enterprise service management capabilities. In the session, we will dive into A Case Study of Albuquerque Water A Live Cadalys for Public Sector Demo

Start the year off strong with Carahsoft and Salesforce in the January session of the LA Public Sector Webcast Series! Join us for a live demo of Salesforce's latest innovation, Agentforce, on January 8th. Learn how Agentforce can help your agency: Streamline processes and reduce manual tasks Enhance citizen experiences with personalized services Accelerate innovation with low-code development

Find out how you can build and customize autonomous AI agents for your business needs. Get inspired by real customer stories. It’s all in one free, live virtual event. See how business thrives with trusted AI.Discover how Agentforce drives more productivity, increases margins, and augments the skills of every employee. Learn how to easily build and deploy your own AI agents. Hear firsthand success stories.Explore real-life use cases. See...

Public sector organizations often hesitate to pursue system upgrades or modernization efforts due to concerns about time, budget constraints, resource availability and more times than not, coordinating across programs and departments. We aim to debunk these concerns and showcase how to implement a modern system of engagement without the need for a complete overhaul of backend infrastructure that allows for a shared platform that can still flex...