State and local governments have been adding digital channels for many services over the past decade, and the pandemic accelerated this shift. However, the lackluster customer experience in most online services has constrained end-user adoption — so the promise of digital government has yet to be realized by agencies or the residents they serve. In response, there's a new wave of innovation termed Government Customer Experience (CX) 2.0....

Artificial intelligence is having a moment, and the impact on government operations will be transformative. Governors are working to strategically appoint AI leaders, with roles ranging from integral positions within IT organizations to direct reports to the executive office. At the same time, state CIOs are actively engaged in shaping and refining governing policies, tailoring them not only for IT but also for the agencies and departments und...

As agencies increasingly migrate their workloads to the cloud, it is crucial to understand the implications and benefits of writing natively to the cloud, which enables organizations to optimize their data protection strategies, streamline operations, and enhance overall security. “Writing natively” is about building, deploying and managing software apps in the cloud computing environment. Taking this approach makes it possible to...

In this webinar, we will start with a general overview of the AI Act, the first horizontal legislation worldwide to regulate the safety of AI-systems, before moving to a few focal points. We will briefly discuss: the scope of application of this new regulation, in particular the extra-territorial effect, the key roles in the AI Act the classification of the AI systems and the notion of general purpose AI models the requirements for a safe AI s...

In this webinar series, we will cover the following topics and more: Google Workspace for Government How Google Does Security GenAI - Realistic ways to make it work for you

What Government Agencies Do You Register With And Where To Find Them In Government Contracting REGISTER HERE https://www.govassociation.org/event-5633167 Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals....

An Overview of Health Insurance for Federal Employees An overview of FEHB in retirement Premium costs Plan changes TriCare and other FEHB plans Healthcare Flexible Savings Account strategies, Medicare Understanding the Vision and Dental Plans Enrollment Premiums How it works with your FEHB, Annuity, TSP and other components of the Federal Retirement Benefit Package ... plus more!

Based on a decade of experience working with governments, Granicus has identified four critical communication stages that best enable government to communicate with customers to ensure successful government service delivery and mission success. Register now for a webinar series where Charlotte Lee and her team of CX & communications experts will explain how a strategic, multi-channel approach to the way government interacts with the public...

Generative AI is reshaping industries overnight. Will it help you accelerate your business and leapfrog your competition or leave you with unrealized potential? The secret to your success lies in trusted data, the lifeblood of AI. Hear from solution and industry experts at the virtual MDM & Data Governance Summit to learn how to: Accelerate AI-powered master data management and governance Democratize data while balancing risks Deliver holi...

The cloud has changed infrastructure for all organizations and Federal agencies are no exception. However, it’s not as easy as simply “flipping the switch” because there are a myriad of regulatory requirements and considerations to navigate, and it requires careful planning and implementation. Join us on March 26, 2024, at 10:30 ET where SANS analyst Matt Bromiley and Cisco’s Technical Marketing Engineer, Christian Clau...