Join us at Microsoft Tech Brief: Transform Your Service Experience, a free event, to get insights into Microsoft Dynamics 365 Customer Service and Dynamics 365 Field Service. Learn how these solutions help you to deliver seamless, personalized customer experiences, drive service team efficiency, and streamline service operations to build trust and loyalty. Plus, you’ll have the opportunity to network with peers and learn from their exper...

Join us at Microsoft Discovery Day: Accelerate Your App Migration to Azure, a free half-day event, and see how to migrate your web apps to Azure with minimal cost and effort. Gain insights from Microsoft experts, as well as companies already benefiting from the cloud. Discover how to strengthen your competitive advantage through better delivery of innovative experiences that delight customers and employees. Learn how Azure resilience, built-in...

Many organizations struggle with implementing organizational change initiatives, with reports of 50% to 90% failing to deliver the desired results. This begs the question, “Are our approaches to organizational change still appropriate in the 2020’s?”. The answer is no. Today’s organizational change can no longer be designed and managed as a discrete episode of activity (would “a single event” make more sense...

At Microsoft, we understand that in the current economic climate you are being asked to enhance your business by leveraging data to make critical business decisions in an efficient, precise and effective manner. Power BI is a business analytics service that gives you a single view of your business data, with the ability to monitor the health of your business using live dashboards, create rich interactive reports and access your data on the go,...

At Microsoft, we understand that today’s world is awash with data and customers are facing increasing data needs and analytics challenges. Accelerate time to value by enabling your Data Analysts to leverage Microsoft Fabric to break down data silos and unify disparate sources of data to create rich, powerful Power BI dashboards and reports – enabling you to scale analytics while reducing costs and optimizing existing data managemen...

Government agencies are looking to modernize mainframe applications, renew their IT infrastructures and develop applications running on cloud platforms such as AWS, to enhance their citizen experience. The modernization journey isn’t without its challenges. Generative AI is one of the most promising technologies that can de-risk and speed up cloud modernization. A recent IBM study found that 79% business leaders believe that using genera...

Join us for a lightning-round discussion with Rhode Island State Chief Digital Officer/Chief Information Officer Brian Tardiff. This quick conversation will touch on the challenges, emerging trends and initiatives shaping Rhode Island’s gov tech landscape. Designed for private-sector professionals, this discussion will pinpoint opportunities, help fine-tune business strategies and validate sales and marketing activities. At the end of th...

The annual Gartner Chief Data and Analytics Officer Agenda Survey aims to help CDAOs and other data and analytics leaders understand how their role is evolving and changing, the impact they make on their organization and the best practices they can apply to create a data-driven organization. The 2024 survey shows that the acceleration of interest in generative AI has triggered a heightened need for CDAOs to rapidly reinvent themselves as drive...

We know that the threat landscape is ever-changing and that organizations are constantly looking for technologies and tools to help guide and augment their security efforts. In this survey, we look at spending habits, priorities, and decision-making processes when it comes to security technology. What drives organizations to spend the way they do? Is it risk factors, compliance needs, or looking to defend against the latest threats? Furthermor...

Looker customers have built unique and scalable data products and applications using the API-first Looker platform. Now, with generative AI, these applications are even more intelligent and intuitive. Learn how to incorporate Looker blocks and extensions to leverage the power of Vertex AI and Google LLMs to build Gen AI-powered apps. We'll also have time for live Q&A, so bring your questions!