Emerging computing technologies—from cloud, to edge, to machine learning, artificial intelligence and others—are helping agencies to achieve better, faster, cheaper processing and problem solving, as well as more efficient applications. With their increasing incorporation into federal agencies’ everyday operations, these technologies also bring challenges, from security to operational and data privacy issues. Cloud computing...

Forced by the pandemic and remote work requirements, agencies at all levels of governments made a pivot to digital services quickly in 2020. Now, many organizations are pausing to evaluate their progress so far and create a strategic plan to target new opportunities, evaluate customer expectations and experience, and address workforce training needed in the new environment. As part of this digital re-evaluation, agencies will need to get buy-i...

Emerging technologies have always offered the promise of better, faster, cheaper processing and problem solving, but they also bring a host of challenges with them, from security and operational issues to privacy concerns. The past year has also shown that necessity remains the mother of invention, as agencies moved to adapt technology to remote workplace models, as well as roll out new services and capabilities demanded by the pandemic. Where...

As public sector agencies develop plans for delivering on the objectives of the presidential Executive Order on Cybersecurity, we at Lumen know that the whole is greater than the sum of its parts. While agencies expand their cyber protections to combat cyber threats and protect against attacks, their focus should be on taking a holistic approach and not looking at this new directive as simply a set of compliance mandates. The attack surface wi...

The future is full of potential! A variety of trends and market influences are converging to shape the enterprise of the future. 5G and edge computing, hyperautomation, intelligent composable business, and concepts from books like “Team of Teams” are enabling new operating models at scale. Many enterprises are transforming to harness these trends and create a new future. We’ve never been better prepared to take advantage of t...