Modernization is integral in the development of the Federal workforce as organizations fight to keep up with the private sector. Organizations and agencies need to begin to adopt more cutting edge technologies, such as automation of workflow processes, in order to be more forward-thinking and competitive. In order to fully reach a new potential within our Federal workforce, agencies need to center the implementation process as their goal. This...

Identity underpins every public sector priority today, and identity modernization unleashes the full potential of digital government. The 2022 Okta Gov Identity Summit brings together top leaders from the public sector community to address the urgency of identity modernization. They will discuss how cloud-smart identity accelerates zero trust adoption, strengthens national defense, fights fraud, and improves customer experiences. Experts will...

The public sector is overburdened with repetitive and administrative work. But with automation, agencies in federal, state, and local government are offloading low-value work so that people can focus on serving the mission. From citizen service delivery and health care to rooting out fraud, waste, and abuse, automation boosts the government’s capacity, speed, accuracy, and resilience while improving employee and citizen engagement. Join...

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

Although it got an encouraging $1 billion funding shot in the arm from the American Rescue Plan Act in early 2020, the effort to modernize and transform an aging infrastructure remains a complicated task that takes coordination, executive buy-in and detailed security and data strategies to make it work. The $1 billion set aside for the Technology Modernization Fund in the ARP smooths some modernization budgeting issues for agencies, which have...

Now in its 12th year, FedTalks is the largest annual gathering of the top 1,000 C-level leaders from the gov tech community. Over the course of two days, FedTalks will bring together influential leaders to explore the federal government’s ongoing transformation efforts and adoption of modern technologies to provide better services to American citizens.

Public sector organizations are navigating through digital transformation, further accelerated by the COVID-19 pandemic. Digital-first is now essential to continuity and resiliency in citizen, employee and student experiences. As a result, leveraging the cloud to manage agency application portfolios is a priority for every CIO. For public sector organizations, the app and cloud modernization journey, and enabling their teams to accelerate this...

We’re innovating fast. We’re working from anywhere. Together, we’re building the future – a people-centric, efficient, and resilient government. Join us at the virtual 2021 ServiceNow Federal Forum on March 9-10 to explore how Federal leaders are creating modern, automated, digital workflows. Together, we’re delivering exceptional employee and citizen experiences. The goal: empower agencies to scale services on de...

Whether it's delivering better care for veterans, transforming internal business processes to make federal employees more effective and efficient, or improving the citizen experience on federal websites, digital government aims to enable better government. New tools and technologies are an essential part of these efforts, but the true transformation takes place in the analog world -- rethinking business processes, changing the workplace cultur...

Governments at all levels are being tasked to think outside the box to meet today's ever-growing list of challenges, especially in the midst of shrinking budgets and the ongoing pandemic. The only way to be successful is to modernize and innovate. But, many agencies are saddled with slow legacy systems, untrained personnel, and outdated processes. Governments need to find creative solutions to these problems, which often means looking at new t...