It is more important than ever to protect the availability of networks, security and application infrastructures to maintain continuity of operations. As government employees and contractors are continually accessing job essential applications from remote locations, new vectors of attack are emerging. One of the biggest threats to maintaining continuity and continuity of operations is a DDoS attack. Join Tom Bienkowski, Director, Product Marke...

Being a government meeting professional comes with a myriad of communication responsibilities. To move any effort along, it is essential for everyone to communicate as clearly as possible – especially with decision-makers. Failure to properly communicate in any setting may frequently end in a failed result. This is where being an effective communicator becomes an essential asset.During this presentation, award-winning branding and commun...

Records Management University Class 5: Legacy System Data Transactions, Formatting & Public Access March 24, 2020 Although we have record schedules and file plans for traditional content, do they cover what constitutes data transactions (big data) as records. “Big data” as a volume generator far surpasses content-based records. Formatting data generated from different transactional systems (accounting, manufacturing, HR) into a...

Parks are key to healthy, thriving communities. However, questions always arise on how state and local governments can manage and maintain these open spaces while improving the overall experience for visitors. Parks require managing assets and infrastructure, monitoring ecosystem health, and ensuring that programs and offerings for the public match demographics and lifestyles. Join us Thursday, March 19 from 2-3 p.m. E.T./11 a.m. – noon...

Records Management University Class 4: Multi-media Capture, Storage and Rendering In the age of video recording everything with cell phones and body cameras, what was once relegated to bulky cameras and recorders for high definition surveillance, and lengthy recordings stored (but rarely accessed), is now commonplace. From recording all random public activity, environmental interactions, and obscure activity that has potential evidentiary impa...

Records Management University Class 3: Tapping and Collecting Social Media Threads As more and more organizations utilize the recent technological advances in communications and transacting business via Social Media, managing individual and group dialoging has quickly surpassed the use of verbal interactions (phone), that in the past required warrants and notice to record. Since privacy in communications is almost all but dead (the rebound of...

Records Management University Class 2: Synching and Ingesting eContent (non-email) Face it, you will never know of all the content that exists in your organization’s networked servers and legacy applications. For an enterprise record management solution, it is guaranteed be a lot. Ingesting and categorizing that content is a monumental task given the typical lack of resources and user apathy for manual intervention. In this class we will...

Records Management University Class 1: Conquering the Email Avalanche Email continues to evolve as the go to electronic record in eDiscovery. The growth of emails during the last 20+ years has been enormous. Basically, it has become the voice of the individual. As such, it’s capture, management, categorization and access have become instrumental in the functioning of organizations of all sizes. Email’s value continues to grow and d...

According to Gartner, moving applications to the cloud is a top priority and one of the most often mentioned game-changing technologies for government CIOs today. But obstacles – like lack of experience in cloud migration, security concerns, and acquisition hurdles – continue to impede agencies’ progress. Successful IT modernization includes determining cloud readiness with an eye toward providing mission value that supports...

Creating a good user experience is paramount for all of government, but it is especially true for state and local government agencies who interact with constituents on a much more personal and frequent basis. These interactions happen at the local DMV or the Fish and Wildlife Service where citizens are going to renew their license or get a boating permit. And it’s those constituents who want and need their digital interactions to be easy...