The government in 2020 operates in a dramatically different fashion than it did even a decade ago. However, even with all these technological achievements, 80 percent of federal IT budgets go to operations and maintenance - that means that more than two-thirds of a government's budget goes to keep legacy systems functioning. The White House and Congress are urging agencies to change that equation and focus on modernization in three key areas:...

Free Online Training | Earn Up to 5 CPE CreditsGovernment CX Virtual Summit: Putting the Citizen FirstWednesday, March 20 | 10am-4:30pm ET/7am-1:30pm PT | #GLTrain In order to understand new technologies, processes and best practices around the citizen experience (CX), you’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit – Putting the Citizen First on Wednesday, March 20th from 10am-4:3...

Government agencies are facing ever increasing challenges to modernize and engage with citizens and stakeholders through digital channels. But you can’t just flip a switch to become a digital government. Change like that takes new tools, new processes and a new way of thinking. Essentially, you need to transform the way you work. But with regulations, security concerns and diminishing resources that can be easier said than done. That...

Even though the official holiday season is over, there is still one more gift-giving day on the horizon - Valentine's Day. And we all know buying the perfect present doesn't come easy. You oftentimes have to fight crowds of shoppers, wait in long lines, and pay extra for gift wrapping. The cloud – four years ago it was the buzzword heard around government, now the cloud is in many ways the norm, but buying the cloud is still a bit trick...