Florida is the third-largest state in the U.S. by population, and it continues to grow rapidly – from 2010 to 2020, its population grew by 14.5%. That kind of growth rate might be the envy of other states, but it also means increased pressure on the state government to deliver internet-based, user-friendly services for everything from child support services to renewing business licenses. To accomplish this transformation in state governm...

Advances in AI-assisted technologies and the growing sophistication of international threat actors are increasing the stakes for federal agencies to implement new and more effective safeguards to protect the nation’s strategic data. Much of that effort revolves around the Biden administration’s Executive Orders on National Cybersecurity and related mandates coming due in 2024 to adopt zero-trust architectures across their enterpris...

Technology has made an impact on your organization. Is the impact good? Are your employees and customers happier? Is the execution of your mission stronger? At what point does technology create friction and more work for employees and customers, impose additional risk and expense, stifle innovation, and diminish the impact it was intended to have on your mission? Join us on May 23rd in Washington DC to hear from leaders in government who are...

Whether it’s constituents who are engaging with services or the public servants who provide them, there’s no question that people are the foundation of every effective and modern government. Join us May 9 in Washington, D.C. at the 14th annual Adobe Government Forum to learn how to take an experience-driven approach to government services.

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

The federal government is facing the most complex and highly sophisticated cyber threats against their IT infrastructure and their mission. In addition, managing technology today is becoming even more complex with the increasing number of products in the IT infrastructure and the lack of full visibility into an organization’s IT estate. Federal IT departments are being encouraged to adopt enterprise software within record speed while man...

As public sector agencies develop plans for delivering on the objectives of the presidential Executive Order on Cybersecurity, we at Lumen know that the whole is greater than the sum of its parts. While agencies expand their cyber protections to combat cyber threats and protect against attacks, their focus should be on taking a holistic approach and not looking at this new directive as simply a set of compliance mandates. The attack surface wi...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...

Federal agencies successfully using TBM know the rewards go further than just complying with another OMB mandate. While TBM supports meeting the requirements of CPIC and FITARA, it enables an agency to plan and manage its IT more effectively. TBM goes well beyond merely tracking technology costs. When adopted, it allows agencies to make more informed IT investment decisions, supporting them in delivering improved mission value. But getting the...

DESCRIPTION Much of life involves obstacles and challenges that are meant to wear everyone (government, industry, and individuals) down but yet teach us a lesson. However, resiliency over time becomes very important and can be strengthened as we continue to find solutions and gain intelligence from lessons learned. Today, after over a year of a pandemic, the health ecosystem, the mass vaccinations, and health care in general still continue to...