DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

DESCRIPTION: Generative Artificial Intelligence and Emerging Technologies have entered the government procurement environment and from everyone’s perspective these technologies are here to stay. These newer technologies enable us to re-imagine service delivery and provide more efficient operations; however, there are still concerns about ethical and legal implications, intellectual property rights, data and privacy protection, and more....

A Fireside Chat with David Shive , Chief Information Officer, General Services Administration

Leave your cloud pain points at the door and learn the value of building FinOps best practices. Incorporating these practices will provide your agency with mature processes that maximize the business value from cloud spend. We’ll provide FinOps lessons learned, from project planning to cost optimization. Wherever your agency is in its cloud journey, get insights to optimize cloud spend and meet your cloud goals. Objectives: Learn about F...

Women Empowering Women Women in today's era, more than previous times, are navigating pathways to more senior management and executive positions, while managing their work and home life, their steps in growth, and their selected roles, especially in fields where women are underrepresented. The second annual Women in Leadership Forum will focus on the techniques and steps of how women in primarily male-dominated organizations or agencies have a...

The GSA Office of Government-wide Policy (OGP) provides forward-thinking policy, guidance, and best practices to agency partners by leveraging smart policy, analytical data, and dynamic program implementation across government in the following areas: Acquisition Management Federal Property Travel Executive Councils Technology Shared Services Behavioral Science Data Analytics Building Performance During this 60 min informative session we will h...

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...

Artificial Intelligence & emerging technologies in ensuring American leadership in Innovation Speakers will provide an update on the digital transformation efforts of Trademarks and the role of emerging technologies like Artificial Intelligence in ensuring American leadership in Innovation. USPTO has been adopting emerging technologies like Artificial Intelligence to increase efficiencies and assist Trademark attorneys. Intelligent Automat...

DescriptionRobust, accurate, timely, structured, and relevant data that provides a unified view is a necessary requirement for sound business strategy. Agencies and industry alike need to know how to identify and match, correct, implement identity rules, enforce adoption of taxonomies and analytics and reference data while also establishing and communicating information policies and mechanisms to ensure effective data use with policies, rules,...