What do your customers really need ... not just today but tomorrow? How can you ensure your ideas quickly come to life in the organization or marketplace? What will it take to build your advantage in a world which never stops changing? Creating great solutions is exhilarating difficult. Too often seemingly good ideas fail to excite customers, leaving organizations emotionally and financially exhausted. A paradox has emerged as a result: leader...

In recent years the Foreign Corrupt Practices Act -- the U.S. law that prohibits the bribery of foreign public officials -- has been a major enforcement priority of the U.S. Department of Justice. Reports indicate that there are currently dozens of active government investigations and there have been several criminal settlements exceeding $100 million.The number of individual criminal prosecutions has also risen. In addition, the U.S. Security...

Stake your Claim in the Emerging$26 Billion 5.9 GW North American Microgrid Market! Join Microgrid End-Users, System Integrators and Experts as they outline the Market and Business Cases for Utilizing Microgrids for: Military Bases & Facilities Utilities & Grid Reliability Remote Communities and Installations Cyber & Energy Security Critical Services: Hospitals, Airport, Server Farms Campuses: Universities, Research Parks North Ame...

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This customer service webinar will provide...

There is a connection between organizational ethics and business value. People do business with organizations they trust. Once consumer confidence has been betrayed, it is an uphill battle for businesses to recover--assuming that recovery is even possible. Establishing an organizational culture of ethical behavior is a strategic imperative for leaders.

Perhaps they were mis-hired to begin with. Or, perhaps they were promoted well past their ability; perhaps they simply don't want to do what's required... You just don't know and you're spending a ton of your time analyzing the "why" and the "what. Perhaps you're thinking is "I'm spending my time for no return, when I could be spending it on someone else for recognizable value." Dr. Stephanie shares success strategies on working with the un-co...

Travel to a Historical Destination and Study Real Leadership Examples in a Very Different Time and Place Success in government can be measured in a number of ways and can be impacted by several factors. However, the one decisive factor in any successful endeavor is leadership. Strong and decisive leadership brings all of the other factors together and is the one indispensable component that can make the difference between success and failure -...

NCMA's 51st Annual Aerospace + Defense Contract Management Training Forum will be held in San Diego, California, March 14–15, 2013, at the Westin San Diego. Charting the Course for Contract Management Excellence! This year's event focuses on four core competencies: • Fiscal Responsibility & Accountability • Ethics & Compliance • Collaboration in Government & Industry • Developing a Quality Workforce Atten...

SAVE THE DATE FOR NCMA'S 31ST ANNUAL GOVERNMENT CONTRACT MANAGEMENT CONFERENCE (GCMC) NOVEMBER 5–6, 2012 · RENAISSANCE DOWNTOWN HOTEL · WASHINGTON, DC Join us for NCMA's 31st Annual Government Contract Management Conference (GCMC), November 5–6, 2012, in Washington, DC at the Renaissance Downtown Hotel. GCMC has long been known as the most comprehensive conference for government contract professionals. Last year's ev...