Join ACT-IAC for a lively discussion about the journey to IT modernization in the federal government. Hear federal and industry experts and leaders share their strategy and experiences to sundown costly legacy systems and improve access to information. Our program will touch on: Does the government have unique challenges? Are there better paths to success than others? What obstacles does the road to modernization have? What timeframes should b...

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...

Artificial Intelligence & emerging technologies in ensuring American leadership in Innovation Speakers will provide an update on the digital transformation efforts of Trademarks and the role of emerging technologies like Artificial Intelligence in ensuring American leadership in Innovation. USPTO has been adopting emerging technologies like Artificial Intelligence to increase efficiencies and assist Trademark attorneys. Intelligent Automat...

DescriptionRobust, accurate, timely, structured, and relevant data that provides a unified view is a necessary requirement for sound business strategy. Agencies and industry alike need to know how to identify and match, correct, implement identity rules, enforce adoption of taxonomies and analytics and reference data while also establishing and communicating information policies and mechanisms to ensure effective data use with policies, rules,...

USPTO CIO Jamie Holcombe and Product Line Leaders to update industry on the progress of modernization efforts and its Agile transformation along product lines. To satisfy new customer demands, the United States Patent and Trademark Office (USPTO) embarked on an organizational transformation to change how they deliver enterprise IT. This journey encompasses the New Ways of Working (NWOW) and new, scaled Agile practices with a focus on customer...

AI transitioned from a “boutique” concept to a “mainstream” concept during COVID-19. Public servants across every mission in government pioneered new use cases for AI, sometimes rolling out solutions at a very low cost, very rapidly, and with huge mission impact. But for many, AI is a topic that is still intimidating and daunting to think about. And for some, it's completely unapproachable. In this virtual fireside chat...

In this virtual fireside chat, Google Cloud Security Expert, Dan Prieto and Google Cloud Director of Government Security & Compliance, Jeanette Manfra will tackle some of the most top of mind security questions in the industry today. They’ll reflect on the recent cyber attacks, including Solar Winds, and what governments and private industries could do differently moving forward to address evolving risks. They’ll provide insigh...

What do people look like when they are on your network or accessing a website or system? In most cases, a person is assigned a username, role and access rights that govern their interactions with the organization or agency. This controls what they can and cannot do within a network, application or website. But what should bots look like when they are operating on your network? Interestingly, a bot should not be treated differently: it must be...

Despite decades of science demonstrating that organizations with more diverse leadership perform better, women and minorities remain grossly underrepresented in management positions across the Federal Government. Building a diverse leadership team requires building equity into every career development decision that creates great leaders, from initial branch assignments in the military to lateral assignments in the civil service. Internal mobil...