BUILD TRUST AND CUSTOMER AFFINITY WITH EMOTIONAL INTELLIGENCE Whether you’re new to business development, you’re in a capture or supporting role, or you’re a seasoned professional, this course is for you. You will learn how to differentiate yourself by creating meaningful connections with customers and stakeholders. Secure Your Seat If You Are: Concerned about being perceived as “that” salesperson, a beltway band...

BUILD TRUST AND CUSTOMER AFFINITY WITH EMOTIONAL INTELLIGENCE Whether you’re new to business development, you’re in a capture or supporting role, or you’re a seasoned professional, this course is for you. You will learn how to differentiate yourself by creating meaningful connections with customers and stakeholders. Secure Your Seat If You Are: Concerned about being perceived as “that” salesperson, a beltway band...

Want to be brought current on developments in export controls over the past six months in only 90 minutes? ECTI’s got you covered. The last few months have been disruptive for all of us. But that hasn’t stopped federal agencies from implementing an array of new and amended rules. Now’s a good time to take a breath and catch up on changes to the Export Administration Regulations and the International Traffic in Arms Regulation...

Scenario #1: You are in a position which requires a moment by moment use of your leadership skills. You are responsible for producing results as well as lead a group of people with their own competencies, gifts and challenges. You spend a great deal of your time cultivating cooperation among your team members. You understand the power of a strategically focused team; however, you want to develop/cultivate your own skills to further build a tea...

According to the U.S. Government Accountability Office, America faces challenges in providing future space-based capabilities. Fiscal constraints and growing threats to satellites have spurred consideration of alternatives such as disaggregating or breaking up large into multiple, smaller satellites or payloads, and introducing competition into the acquisition of launch services. This webinar will focus on (1) how DOD is improving access acces...

This course, led by senior NTSB management and investigators, details how the Safety Board investigates major aircraft accidents and what it expects of participants in an investigation. Upon completion of this course the participant will: Improve the overall preparedness of an airline response team Reduce confusion following an accident event by proactively managing the on-scene situation Explain the role of the air carrier as a part of the ...

This course provides participants with a comprehensive overview of the procedures and methods used and the skills required to investigate an aircraft accident. Examples from recent NTSB investigations will be used to demonstrate particular aspects of the investigative process. Overview Site documentation and management Operational and mechanical aspects of aircraft performance Turbine and reciprocating engines Fire and explosions Fracture reco...

This course provides participants with a comprehensive overview of the procedures and methods used and the skills required with all aspects of helicopter accident investigation. Examples from recent investigations will be used to demonstrate particular aspects of the investigative process. Overview NTSB Legal Authorities, mission, and structure NTSB "party" process Operational and mechanical aspects of helicopter performance Fracture recogniti...

This intensive, hands-on, three-day course covers a wide range of aircraft occupant survivability issues, including case studies highlighting key components of accident survivability, cabin safety and emergency equipment. The material will be presented in seminar and workshop format by staff from NTSB, NASA-Langley Research Center, and the FAA Civil Aerospace Medical Institute. Overview Introduction to crashworthiness Flight attendant emergenc...

This course, led by senior NTSB management and investigators, details how the Safety Board investigates major aircraft accidents and what it expects of participants in an investigation. Upon completion of this course the participant will: Improve the overall preparedness of an airline response team Reduce confusion following an accident event by proactively managing the on-scene situation Explain the role of the air carrier as a part of the ...