DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

DESCRIPTION: Government and industry leaders are embracing an accelerated pace of Change. Digital Transformation is an approach they use to identify potential disruptions, create or modify status quo business processes, work culture, and customer experience, to meet the evolving challenges and promote used in government and industry to create or modify the status quo business processes, work culture, and customer experience to meet he evolving...

Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations...

There has been a dramatic shift in the way we work. For the past three years, employees have gone above and beyond to get the job done. However, just getting the job done is no longer enough. Now, we need to innovate and try new things. Join us at the GovLoop offices on Wednesday Dec. 13 at 4:30–6:30 p.m. ET to hear from government experts about how to truly innovate in the current world of work.

The past three years have accelerated the pace of change in federal technology which has enabled virtual talent and qualified workforce, access and utilization of multiple digital channels, and a revitalization of customer experience across multiple services. In our new world, each of these elements are imperative in order to function in the work environment. Even Clare Martorana, Federal CIO at Office of Management Budget commented that only...

NextGen Virtual Summit: Skill Sets for the Modern Public Servant Wednesday, Oct. 25, 2023 10 a.m. ET/7 a.m. PT – 4 p.m. ET/1 p.m. PT Registration is open to everyone and there is no fee to register or attend. Attendees can earn up to 5 CPE credits.

With advancements in technology, evolutions in workforce expectations, and unprecedented threats, the work of the federal government is constantly changing. Each year, leaders are tasked with protecting their role as stewards to the American people and challenged to rethink how government meets this mission. Join us on Tuesday, October 17th to learn more about the current state of the federal government, leadership priorities, and case studies...

Given that there are only 24 hours in a day, what could you accomplish if you weren’t stuck doing low-value, repetitive stuff that eats away at your time? Probably a lot more. That’s where automation could be your biggest ally. Join us online Wednesday, Sept. 20, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from government and industry leaders about how automation can help increase your productivity and that of your workforce.

FedScoop is hosting FedTalks 2023 on September 7th at the Waldorf Astoria in Washington, D.C.! FedTalks is the largest annual gathering of C-level executives, leaders and innovators from the government and tech community. In its 14th year, FedTalks brings together 1,200 of the country's most influential leaders for one day of discussion, exploring ways technology and people can transform government and our communities. Topics include: Gen AI,...

The technology revolution that has reshaped consumer markets has now arrived at the state level. Case in point: the State of Ohio, where state, local and educational organizations are moving quickly to integrate innovative technologies that can drive better decision-making while lowering the cost of ownership for IT systems. Incorporating new technologies also creates opportunities to reimagine the future workforce, for both the public and pr...