The federal government has continued to refine current standards to better fit the needs of American people. Millions of Americans heavily rely on government-funded benefit programs to maintain their livelihoods. The stresses and burdens that come with interacting with the government, such as needing the services of Medicaid, Supplemental Nutrition Assistance, Social Security, etc. need to be eliminated in order to elevate the customer experie...

The federal government has continued to refine current standards to better fit the needs of American people. Millions of Americans heavily rely on government-funded benefit programs to maintain their livelihoods. The stresses and burdens that come with interacting with the government, such as needing the services of Medicaid, Supplemental Nutrition Assistance, Social Security, etc. need to be eliminated in order to elevate the customer experie...

The Society of Government Meeting Professionals (SGMP) will host its Annual National Education Conference (NEC) in Bloomington, MN from June 6-8, 2023. The in-person conference is the oldest annual event in the government meetings industry and where government planners and suppliers from across the country come together for non-stop education, resources and connections. Nine continuing education credits for CGMP and CMP are available. The Cert...

Government workforce management is changing rapidly as agencies balance a growing number of executive orders and policy changes that center around Diversity, Equity, and Inclusion; return-to-work (and an anticipated spike in requests); and a growing number of retirees opting out of government work. These shifts put pressure on government’s HR professionals who are coping with a rising number of requests and complaints, a mountain of asso...

The California Privacy Protection Agency will begin enforcing the CPRA with regard to employee data starting as early as July 1st, 2023. This webinar informs California employers what the CPRA requires for employee data, and how they can best manage privacy requests they may receive from their employees, job candidates, and former employees. This includes workforce privacy notices; rights to have personal information accessed, corrected or del...

Government agencies at all levels, from the smallest town to the biggest federal offices, are struggling with filling job vacancies and retaining workers, especially for in-demand skills such as cybersecurity and IT management. For the U.S. government, strategic human capital management has been identified as a serious problem for more than 20 years. State and local agencies continue to feel the effects of both the pandemic and competition wit...

Public sector frontline workers and supervisors are leaving their jobs in increasing numbers, putting the industry in danger of a workforce shortage. eCare Vault is working with organizations in the public sector to provide interactive, digital hubs that optimize well-being and skill development for career advancement to ensure employee retention, wellness and recruitment. Register for eCare Vault's webinar for firsthand insights on their inno...

The boundaries that once dictated when, where, and how work is completed are disappearing. Our 2023 Global Human Capital Trends report: New fundamentals for a boundaryless world, explores how organizations can navigate a boundaryless world. To forge a path in this dynamic world, our report uncovers a new set of fundamentals that organizations must adopt. We’ll discuss:​ Thinking like a researcher to learn, adapt, and improve proces...

Join us as we share insights from Deloitte’s recent Global Remote Work Survey (822 participants from 45 countries across all industry sectors), bringing to life where the market is today and where it may be heading. An increase in business travel and employees choosing to work remotely brings unique considerations and employer responsibility. We’ll discuss: Market insights from Deloitte’s recent Global Remote Work Survey The...

Guarantee your success as a transformational change leader. This Leading Transformational Change program distills our four decades of action research in Fortune 500, government and global NGO organizations into ten Best Practice strategies. These strategies represent critical paradigm shifts for many leaders and consultants alike. Making these leaps in your understanding and capabilities will dramatically up-level your change leadership capabi...