Unlock the potential of Jira Service Management in Atlassian's exclusive, half-day workshop! Optimize service delivery using ITSM best practices and harness the power of AI through Atlassian Intelligence. This course will dive into customer portal and agent functions among other powerful features that can help teams elevate service productivity and improve constituent satisfaction. Join our Atlassian expert on May 1st as they cover: Navigating...

As more agencies adopt Atlassian services in the cloud, there are increased privacy and security risks, of which the public is acutely aware. For IT professionals, compliance with privacy and security standards is critical.The Federal Risk and Authorization Management Program (FedRAMP), standardizes the approach to security assessment, authorization and monitoring for cloud products and services used by federal agencies to protect data in the...

Defense agencies rely heavily on being able to send and receive information in real-time to ensure mission-critical projects succeed. Atlassian's suite of agile tools allows teams to transform the way they create and deliver software. Join us on March 29th at 3:00pm (ET) as Ariel Partners' Chief Technology Officer, Craeg Strong, discusses their latest training initiatives with DoD personnel and how to best leverage agile practices with Atlassi...

Modern government agencies have changing needs that require customizable systems designed for scalability, automation, and collaboration. Agencies often implement IT service management (ITSM) tools to provide rapid service delivery for their mission-critical operations. However, Enterprise Service Management (ESM) takes it to the next level.Atlassian ESM extends the principles of ITSM to improve efficiency, reduce risk, and enhance user experi...

Government agencies require a high investment of resources in order to maintain technology platforms and applications. Atlassian offers a wide range of solutions focused on promoting teamwork and collaboration, while always maintaining a high level of security and compliance in the management of information.The Atlassian Cloud offers an intuitive path to set up state of the art tools to manage productivity and interface with constituents. The...

The pandemic has caused a major shift in government operations, revealing the challenges and opportunities of successful collaboration between teams. Join your colleagues online for a CPE eligible session addressing: Today's urgent need for improved accessibility Tools to amplify existing functionalities within your Atlassian toolset Applications that can help to unify your IT silos Addteq's Unstoppable and Excellentable plug-ins increase the...

Federal government agencies depend on accurate and timely metrics to measure progress made toward mission goals. Atlassian's Jira Align creates a collaborative environment to ensure that project performance goals are met.Join government colleagues online as Atlassian experts focus on connecting your mission strategy to technical execution, helping your agency:Amplify agility beyond project managementPlan agency finances accordinglyEnsure appro...

In the midst of rapid transformation, IT teams are constrained by old ways of working and legacy ITSM tools. Rigid processes, disconnected tools, and silos between development and operations teams prevent teams from enabling a high-performing digital business. Hear from Derek Fields, Atlassian Practice Manager at RightStar, as he demonstrates the three key elements of operationg a proactive Service Desk: Ticket Management Configure Management...

For federal agencies, achieving mission success increasingly hinges on modernizing legacy systems and transforming operations. The demand for flexible, digital services that can rapidly evolve at scale is growing. Atlassian helps agencies support an automated, fully integrated DevSecOps practice to deliver applications faster.Learn how the Atlassian suite completes the DevSecOps life cycle to: Plan, build, continuous integrationDeploy, monitor...