The “Improving Public Sector Customer and Employee Experience” virtual workshop is designed to provide valuable insights and practical strategies for government CX leaders and IT professionals to revolutionize the way they engage with citizens and support their workforce. Our subject matter experts will explore the latest trends, tools, and techniques driving improvements in service delivery, streamline processes, and foster a more...

Join our insightful virtual workshop focusing on DevSecOps and discover the strategies that can enhance security in government operations. As we move into 2025, the integration of development, security, and operations, known as DevSecOps, becomes crucial for public sector organizations to maintain the integrity and confidentiality of sensitive data. Our subject matter experts will delve into advanced methodologies, automation tools, and collab...

The Federal Risk and Authorization Management Program began in 2011 to ensure the security of cloud services used by the U.S. government. The Federal Risk and Authorization Management Program is a government-wide program providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Federal Risk and Authorization Management Program uses NIST guidelines in its own framewor...

Sterling customer experience does not happen by accident. Rather, it requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The ‘Improving Public Sector Customer Experience’ virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new...

Zero Trust is a key component of every federal IT initiative and modernization effort. The Executive Order on Improving the Nation’s Cybersecurity, the CISA Zero Trust Maturity Model, the DISA Zero Trust Architecture, and various NIST guidance all include mission critical elements for zero trust implementation. Although the principles of Zero Trust are widely accepted, the implementation process is a detailed and time-consuming process....

A low-code development platform can provide government agencies with a development environment using a graphical user interface rather than hand-coded computer program to create application software. This approach to software development has several benefits for the public sector, including increased agility, lower costs, higher productivity, effective risk management and governance, and faster transformation. This virtual workshop will explor...

Executive Order 14028 (Improving the Nation’s Cybersecurity) established new requirements to secure the federal government’s software supply chain. The requirements involved systematic reviews, process improvements, and security standards for both software suppliers and developers, in addition to customers who acquire software for the federal government. The software supply chain is only truly secure when all entities throughout t...

Information drives and powers modern government with federal, state, and local agencies seeking to improve engagement opportunities with citizens. The challenge is to effectively manage the explosion of information while also protecting citizen’s data and privacy. Keeping up with the rapid expansion of information has put pressure on outdated governance and compliance practices. The Federal Data Strategy outlined specific actions to be t...

The Federal Risk and Authorization Management Program (FedRAMP) began in 2011 to ensure the security of cloud services used by the federal government. FedRAMP is a government-wide program providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP uses NIST guidelines in its own framework to enable federal agencies to use cloud services securely and efficiently. Th...

On May 4th, NARA released updated regulations on Digitization Standards for Permanent Records – AC 31.2023. The regulations established standards for digitizing permanent paper records and photographic prints. The regulations are in 36 CFR 1236, Subpart E and go into effect on June 5, 2023. NARA will be issuing a new GRS 4.5 that will cover digitizing records – the GRS and new regulations are related. These regulations have a signi...