Achilles Systems, a fictitious IT service provider to human resources teams in medium and large businesses, has fallen victim to an attack in which sensitive customer data and, potentially, customer networks, have been compromised. Achilles has a small security team who has historically focused on basic controls and compliance. However, it seems clear this attack was the work of a sophisticated adversary capable of circumventing the controls i...

Are you ready to transform customer experience? Join our free virtual conference where you'll learn how to harness the power of generative AI to streamline your operations, improve customer service, and increase employee happiness. Hear from industry experts, AWS customers, and partners about the latest trends in CX transformation. With sessions focused on an innovative business journey and exploring top CX use cases, learn how organizations o...

From adopting ITIL to embracing automation, learn how IT leaders in the public sector are improving IT Service Desk outcomes. Join for a discussion with Abigail Ferguson, Customer Success Manager for Madison, Wisconsin, and Jon Rike, CIO for Dayton, Ohio, as they share their journeys. A recent national survey conducted by the Center for Digital Government (CDG) among state and local government IT professionals revealed that only 38% of respond...

Get ready to witness the power of AI in action. The AI Demo Day webinar series from Government Technology and the Center for Public Sector AI features live demonstrations of artificial intelligence tools, giving you a firsthand look at these solutions and how they work. Join us as we spotlight cutting-edge applications and witness their impact in real-time—from optimizing resource allocation to enhancing decision-making processes—a...

The SANS Faculty, experts and practitioners in cybersecurity, have been working to build and enhance the AI-driven cybersecurity landscape. In this forum, you will get a unique opportunity to hear firsthand accounts of how they utilize the power of Artificial Intelligence and Machine Learning to make significant advancements in cybersecurity. Our experienced experts will provide valuable insights, strategies, and practical solutions to help yo...

The nation’s critical infrastructure is more connected and automated than ever before – and cyberattacks continue to rise. One recent study showed a 140% increase in cyberattacks on critical infrastructure in 2022. State and local cybersecurity leaders must be prepared. These attacks don’t just threaten security and data privacy – they can impact the economy, transportation networks, crucial government facilities and ut...

K-12 and higher education institutions are incorporating artificial intelligence into teaching and learning, student support, and support operations. With the right computing technology, schools can significantly improve teaching and learning – along with optimizing administrative processes and back-office workflows. The challenge is having the customized fit of regulatory guidance, implementation plans, and end-point devices to fulfill...

Confused by all the hype with AI? Not sure what the difference is between a LLM, GenAI or Deep Learning? Do you want to make the most of this exciting new technology but not sure where to start or the issues involved? Learn the fundamentals of Artificial Intelligence, Generative AI and Prompt Engineering and how exponentially increase your impact.

DigiMarCon At Home 2024 Digital Marketing, Media and Advertising Conference will take place April 11th to 12th, 2024 Online; Live and On Demand. It’s the one digital marketing event you can’t afford to miss! Whether your goal is to reinforce customer loyalty, improve lead generation, increase sales, or drive stronger consumer engagement, DigiMarCon At Home 2024’s agenda will help attendees enhance their marketing efforts. Ses...

Building on the great success of our Generative AI Webinar Updates from last year, we are excited to bring back a new series for 2024 for government and education! It's time for the first AI update for the education industry in 2024! Hosted by The Center for Public Sector AI, this session will explore the current state of Generative AI and how it's impacting the education landscape. You'll learn about new AI developments, use cases, and regula...