City & State's must-read list of the most powerful people in New York City and Albany have been long standing institutions in New York. On May 10th, we are celebrating the New York labor sector, debuting our State Labor Power 100 list. The list will debut in a special issue recognizing and ranking top brass from government, labor unions, advocacy, academia, media, business and beyond. Be the first to know who made the cut and where they ar...

DGI’s 21st annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2021 Gov...

Learn how to spark employee engagement despite your workforce not physically being together. From enhancing productivity, ensuring emotional and mental wellbeing, and fostering collaboration – this conference will leave you inspired. Gain advice from your peers, see strategies that work, and hear solutions to your most pressing challenges, including how to: Add color and vibrancy to your internal communications Bring employees back into...

Transform your internal communications through the power of storytelling. Captivate your employees through creative communications that inform and engage. Gain advice from your peers, see strategies that work, and hear solutions to your most pressing challenges, including how to: Use the emotional connection that comes through storytelling to build authentic connections within your workforce Drive employees to look at and engage with your con...

Discover from your internal communication peers how to create a modern digital workplace. Identify what collaboration tools and platforms are available to engage and reach your employees. Gain advice from your peers, see strategies that work, and hear solutions to your most pressing challenges, including how to: Discover why people and process are more important than the technology Affirm and drive your culture through multiple digital channe...

The COVID-19 has been an accelerant for innovation and modernization. The Federal government impacts nearly every aspect of American life, contributing to the health, safety, security and economic stability of people in America and throughout the world. Whether it's ensuring the safety of the food we eat and the water we drink, responding to national emergencies, providing benefits for veterans with disabilities, enhancing the safety and relia...

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...