Data has become the lifeblood of federal, state and local agencies’ missions, allowing more nimble, informed and effective operations and service. It drives almost every aspect of government services, from cyber threat detection, to mission critical support operations at civilian and military agencies, to externally-facing customer services. Understanding how to harness that data and use it in new, innovative ways remains a continuing ch...

The COVID pandemic spurred agencies to move their data and applications to the cloud quicker than many had planned to make it more accessible for a remote workforce and to protect it from intensifying cyberattacks. More than a year into the new normal world of remote work, agencies are evaluating the best ways to secure the hybrid and multi clouds and their data troves to make sure it can meet the increased challenges. In May 2020, the Biden A...

Federal agencies must shift fully to electronic records management by December 2022, when the National Archives and Records Administration will stop accepting new paper records. Successfully making that transition entails far more than simply digitizing existing documents. Meeting the goals set by M-19-21 demands changes to current business processes, dramatically different approaches to content classification, new systems that are digital thr...