Many government agencies and departments have been victimized or may be vulnerable to fraud, waste, and abuse. Yet the public sector has generally taken a cat and mouse approach to fraud. How can private sector advances help change the game? We'll discuss: The pay-and-chase approach to fraud – where fraudsters escape with the cheese and static mousetraps are set in response. Potential risks to government organizations' financial assets,...

FEMP Webcast August 1, 2013: Goal-Based Contracting for Energy Efficient Buildings The U.S. Department of Energy (DOE) Federal Energy Management Program (FEMP) will host a live First Thursday Seminar webcast on Goal-based Contracting for Energy Efficient Buildings on August 1, 2013. Experts Paul Torcellini of the National Renewable Energy Laboratory and Jason Koman of DOE’s Building Technologies Office will cover ways to structure and im...

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This customer service webinar will provide...