On the Money: Creating a Better Payment...
Making payments to state or local government should be easy and convenient for constituents — and new payment options shouldn’t generate extra work for internal staff. Join Government Technology Sept. 28 to see how modern payment platforms can improve and standardize constituent payment experiences across agencies while streamlining internal financial processes. You’ll learn how to: Improve checkout experiences across departm...
Building Social Services Capacity to Im...
Social services provide a vital safety net for a community’s most vulnerable children, adults and families. However, navigating these services and determining eligibility can be a complex, confusing process for both recipients and workers. Most agencies have already established a digital presence to better serve clients and expand capacity, but their websites and digital channels often fall short when it comes to accessibility, user expe...
Presenting the 2023 Digital Counties Survey
It’s that time again to work with counties across the country to share the innovative work you all do! The Center for Digital Government’s Digital Counties Survey allows county information technology organizations to highlight the great work being done, benchmark with their peers and identify future trends. This year’s survey will inquire about current challenges, ongoing and emerging priorities, and the evolving and changin...
SANS DFIRCON 2022: Keynote - What Makes...
Staying current in DFIR is more than just doing the job daily. It takes work. Those who put forward an effort to research, train and share seem to carve a special place for themselves in this community. Do you have what it takes? Do you want to do more in forensics and with your education? This talk will walk you through lessons learned and methods to get the most out of DFIR and enhance your daily work.
Reporting Requirements Made Easy with D...
State and local governments are expected to deliver projects that adhere to regulatory compliances, Diversity, Equity and Inclusion requirements and other standards. New funding opportunities, such as those made possible by the Infrastructure Investment and Jobs Act also require governments to meet different equity markers. Agencies need to streamline the tracking and reporting of performance metrics to take full advantage of future financing...
Raising the Barrier of Entry for Hacker...
When bad actors are looking to commit cybercrimes, they follow the path of least resistance. Unfortunately, that path often leads them to local governments. Cities, counties and municipalities have seen a surge in ransomware attacks, but strengthening their cybersecurity systems can be a challenges with limited budgets and IT security resources. A shared cybersecurity model helps under-resourced localities leverage their collective knowledge,...
Providing Enhanced Payment Features Wit...
Digital transformation and advances in technology have heightened constituent expectations, especially when it comes to making payments. More than ever, end users want a fast, streamlined transaction that comes with plenty of transparency and additional information. Providing these enhanced transaction features come at a cost. One way to minimize those costs is by implementing a service fee program, which can be applied to a variety of payment...
Securing the Vote: A Roadmap to Success
Efforts to breach U.S. voting systems and influence election outcomes by state-sponsored, criminal and malicious insider actors are only growing in sophistication. More than ever, local and state government agencies must be able to rely on dynamic, full-spectrum security solutions that protect the entire election process and those who work to preserve outcomes. A phased approach is required to ensure risks are fully mitigated before, during an...
Strategies For Using Data The Right Way...
Less than half of respondents to a Center for Digital Government (CDG) survey targeting mid-sized cities and counties rate their organization’s use of data in decision-making as "effective" or "very effective." This is despite the fact that increasing the use of data in decision-making was their top listed priority. Local governments know that data is a critical part of better serving constituents, making intelligent decisions around whe...
The Big Picture on Payments: Why You Ne...
Let’s face it, your residents expect online options to pay for nearly any type of service or fee today. But meeting this demand often isn’t easy in government. Fragmented systems operated by multiple departments, unique regulations and compliance requirements, clunky reconciliation processes — they all make it harder to provide the seamless convenience people want. Find out how jurisdictions are solving this challenge by adop...
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