DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

DESCRIPTION: Generative Artificial Intelligence and Emerging Technologies have entered the government procurement environment and from everyone’s perspective these technologies are here to stay. These newer technologies enable us to re-imagine service delivery and provide more efficient operations; however, there are still concerns about ethical and legal implications, intellectual property rights, data and privacy protection, and more....

Government and industry organizations utilize data to create superior products and services, streamline operations for cost savings and respond to customer needs and expectations. Emerging data trends include: Data-as-a-Service. As the future collaboration expands beyond the enterprise, the need to share governed data, models and insights within the same agency or organization is growing exponentially, prompting both government and industry to...

Emerging technologies are transforming the global ecosystem at an accelerating pace and presenting unprecedented opportunities for innovation, impact, and career growth. Even though the U.S. has experienced rising costs, economic uncertainty, and a workforce talent crisis, emerging and innovative technologies have continued to advance including the release of new and innovative artificial intelligence tools, movement into Quantum Technology, r...

Homeland Security and Law Enforcement present is a very complicated service with numerous challenges and risks presented to all levels of government. It is not only the terrorist attacks but also the natural disasters and other crises that impact day-to-day operations, our lives, and our wellbeing. Government and industry need to respond with an integrated and collaborative strategy to combat the impact and will require updated, sophisticated...

New technologies like Intelligent Automation, Quantum, and Edge Computing are already inspiring digital transformations and new work models, introducing new opportunities, improving customer experience, and providing a competitive edge for both government and industry. Innovation and technology redefined our pandemic work environment with agility and adaptability to better meet and anticipate customer expectations. Technology-enabled innovatio...

Federal agencies are rapidly deploying intelligent automation to increase operational efficiency, reduce low-value workload and improve citizen services. Meanwhile, Industry continues delivering new and innovative solutions to the RPA, AI and Blockchain markets. Co-hosted by GSA and ACT-IAC, the Digital Transformation summit is a virtual two-day event set to examine the latest developments in intelligent automation and the work done to ignite...

This forum will provide government and industry with a much clearer understanding of Robotics Process Automation (RPA), Artificial Intelligence (AI) and Intelligent Automation. To set the stage for this half-day forum, we are providing a short description of these terms. RPA promises to speed up and automate routine processes while reducing the amount of errors, which in turn will enable human team members to pursue higher value tasks that can...