IT leaders are used to discussing technological impact in terms of numbers and percentages – like increasing the number of hours saved, meeting ROI targets, and decreasing average handling times. But the impact of technology deployed by the public sector is much more far-reaching. Having the right tools in place can be the difference between an agency maintaining critical resident services during disruptions, ensuring safe and equitable...

The Digital Government Summit brings together technology focused public-sector professionals with leading industry partners to connect on innovative approaches, get inspired and discover new technologies. Join us and let’s improve the future of government together! Open to Public Sector only.

As public sector IT teams face increased pressures and demands, many IT leaders are looking for ways to relieve the strain. This quest often leads them to the IT Service Desk. Common IT Service Desk tasks – like password resets, creating accounts and active directory updates – leave teams stuck enduring manual toil and take time away from higher value tasks. ITSM (IT Service Management) can help agencies relieve much of the burden...

Join us for a live, virtual fireside chat with an all-star line-up of higher education IT leaders. Hosted by Brian Cohen, Vice President of the Center for Digital Education, this panel will share the challenges, emerging trends and initiatives shaping the higher education landscape. Designed for private-sector professionals, this 30-minute discussion will pinpoint opportunities, help fine-tune business strategies and validate sales and marketi...

For today’s government agencies to stay functional, they have to transform into digital enterprises. At the core of this transformation is fostering a digital culture. Whether a small project or a multi-tiered modernization program, how well an organization promotes a digital-first, data-driven culture dictates—to a considerable extent— how much that organization benefits from the change. If culture comes first, performance w...

Decoding customer intentions and behaviors is the cornerstone of a successful go-to-market strategy. Join us for virtual live event where Dustin Haisler, Chief Innovation Officer at e.Republic, and Joe Morris, Deputy Chief Innovation Officer at e.Republic, will walk through how to seamlessly integrate intent data into your marketing and sales strategies. Haisler and Morris will shed light on the strategic utilization of intent data that will e...

The forthcoming National Cybersecurity Strategy is perhaps the federal government’s biggest, boldest effort ever to reimagine and strengthen the country’s cyber defenses. Some of the themes across the strategy include modernization, stronger public-private collaboration and a ‘whole-of-nation’ cybersecurity approach. Priorities from the national plan will undoubtedly take some time to implement in state and local govern...

Modern digital government solutions elevate the resident experience, but simply implementing technology — no matter how elegant — won’t yield the meaningful channel shift most agencies hope to see. Resident adoption of digital government tools doesn’t happen just by introducing shiny new technology. Agencies will have to help drive digital adoption through a range of marketing tactics. Join public sector experts from Go...

In today’s world, public transparency requirements are prevalent, which can have a significant impact on construction project outcomes. As more requirements emerge, government agencies are challenged with increased scrutiny, greater pressure to deliver on time and within budget, and the need to provide timely and accurate updates to stakeholders. Leveraging technology can assist agencies to be accountable for how they manage projects and...

Is your mid-sized local government experiencing increased demands and constrained budgets? You’re not alone. Mid-sized local governments face similar public and organizational service demands to larger agencies, only they must meet those expectations with fewer resources. Center for Digital Government surveys show that many mid-sized local governments are turning to the cloud to maximize their resources, and for good reason – low-c...