State and local government teams face rising workloads, with outdated systems and fragmented workflows often creating bottlenecks that slow down efforts. Whether it’s managing audits, investigations, or regulatory reports, inefficiencies pull time away from an agency’s core mission. Join Governing and OPEXUS for an expert-led webinar for state and local government professionals. We'll delve into proven strategies to streamline case...

Mobility from poverty has been on the decline in our country. The percentage of children born in the 1980s who earn more than their parents did has dropped to just 50%, compared to 90% for those born in 1940. It’s becoming increasingly difficult for people to climb the economic ladder, gain long-term economic security, and thrive in their communities. Government leaders want to help, but it can be hard to know where to start or which lev...

In this fast-paced digital era, constituents expect more, and they want it now. They crave experiences that are seamless, intuitive, and immediate. They want you to anticipate their needs, offer personalized solutions, and deliver them at lightning-fast speed. This is the new standard, even for utilities and local governments. A great first step in this direction is the modernization of billing and payments. Consider your most frequent interac...

Tax collection and compliance are paramount to ensuring the efficient operation of our local governments, but the processes for doing so are often complex and present many challenges for under-staffed, under-resourced taxation departments. Join Governing and GovOS for a live webinar where we'll explore how embracing the right technology can not only address these challenges but also deliver significant returns on investment in multiple areas....

Arizona's cooperative procurement success story isn't just about them—it's about revolutionizing the landscape for all. By designing a cooperative procurement program that works for all involved parties—suppliers, local municipalities and even constituents – the state has delivered unprecedented achievements and a record-breaking year in collaborative endeavors. Join the Deputy Assistant Director of Operations from Arizona's...

Modernizing health IT systems is critical to meeting changing beneficiary needs and user preferences in the digital age — enabling greater flexibility, efficiency and interoperability within and across Medicaid and health and human services programs. There is no one-size-fits all approach to modernization, leaving states with both the autonomy and challenge of pursuing the best path toward the outcomes they want to achieve. In this sessi...

Few utility and local government customer touchpoints are as operationally critical as billing and payments. Not only are bill payments a primary source of revenue for many organizations, but research also indicates this touchpoint can majorly impact constituent satisfaction and internal efficiencies. That’s why it’s mission-critical to continuously evaluate your billing and payment experience and optimize when necessary. To help u...

Public funds are allocated for a specific and intended purpose; however, due to the complexity of implementing these programs, funds can often get stuck somewhere between policy and implementation. Program Administrators have long wrestled with the burden of distributing funds while maintaining compliance and balancing public expectations. These complexities are heightened in a crisis situation, such as distributing pandemic relief funds or pr...

The Ohio IT Leadership Forum is the premier event for senior-level technology executives to improve their management and business skills and to develop IT leaders of the future. The purpose of the forum is to foster discussion and dialogue on what it means to be a successful leader in the public sector and how to leverage IT as a strategic tool. This event is a one-of-a-kind opportunity for government and industry executives to collaborate and...

State and local budget processes are, by nature, extremely complicated. But too many agencies still rely on manual operations and data entry that create unnecessary bottlenecks and pain points in the budget process. Other organizations have financial planning software that competes with their ERP, making it harder to pull data for budget modeling and planning. These organizations need a single solution that enables digital transformation for f...