Agencies are modernizing and digitizing to enhance the accessibility and user-friendliness of government services. The ultimate goal is to create a seamless experience for constituents. However, the complex array of agencies and services can make it hard for constituents to find the information they need or the agency they need to contact, leading to missed deadlines, lack of awareness about their rights and benefits, and confusion regarding a...

Join us for a lightning-round discussion with Rhode Island State Chief Digital Officer/Chief Information Officer Brian Tardiff. This quick conversation will touch on the challenges, emerging trends and initiatives shaping Rhode Island’s gov tech landscape. Designed for private-sector professionals, this discussion will pinpoint opportunities, help fine-tune business strategies and validate sales and marketing activities. At the end of th...

The next step to transforming the justice system is applying intelligent automation to drive service improvements for those interacting with the courts and the judiciary system. Artificial intelligence/machine learning (AI/ML) and generative AI capabilities can hold significant potential to make justice processes better and more efficient. Join Government Technology, Amazon Web Services, and Slalom to explore how justice system leaders can use...

Rethinking your agency’s budgeting process is a heroic endeavor. State and local governments have traditionally relied on previous budgets to create the next, but that fails to account for changing economic landscapes and constituent needs. A more future-focused, outcome-based approach can ensure your budget is responsive and adaptable to change. Join leadership from Frederick County, Maryland, for a behind-the-scenes look at their journ...

The shift to increasingly digital work environments means IT teams are in charge of provisioning more devices than ever. Ensuring all these new devices are set up and distributed securely has become a complex part of the onboarding and modernization processes that require coordination from IT and HR teams. To lighten the load of provisioning on public sector teams, some agencies are turning to provisioning services. Join Government Technology...

We're shifting to a digital-first world, which begs the need for a standardized process that allows people to verify their identity in a digital, secure way. One way many governments are living up to this task is with mobile driver's licenses (mDLs.) mDLs are cryptographically-signed digital identity credentials issued by governments and are rapidly gaining adoption globally. Earlier this fall, the State of California began to allow California...

Over the next five years, the federal government will award $5 billion in funding in the form of Safer Streets and Roads for All (SS4A) grants to support initiatives that promote safer streets with the goal of zero roadway deaths. Smart street lighting is a common method governments use to bolster safer streets initiatives – Street lighting is an essential component of road safety, and better lighting has proven to address a broader rang...

People around the world are impacted by the unexpected every day – from pandemics to natural and human-wrought disasters, to economic crises. According to the United Nations 2022 Global Assessment Report on Climate Reduction, worldwide disasters will get worse if current trends continue. Technology can empower governments to prepare for and respond to the unexpected so that when a crisis hits, they can continue to provide critical servic...

Many government websites have forms for online permit and license intake. While well-intentioned, the result is typically a deluge of incorrect applications and no time savings relief for staff. The City of Santa Clarita, California, led by their Chief Building Official, sought to create a guided online experience to help residents navigate the complex permitting process online. As a result, the city has decreased the turnaround time for permi...

The technological landscape continues to evolve at a rapid pace, which has left many government agencies scrambling to level up their technical aptitude. Many organizations are turning to generative AI to address this gap, particularly AI-powered chatbots. AI chatbots are helping companies enable functional self-service capabilities, provide relevant responses to frequently asked questions and save hours of personnel time. Hear how other organ...