Wisconsin’s Safety Council’s Annual Conference is Wisconsin’s premier event highlighting health, safety and human resource best practices challenges and solutions. Our conference features 50+ educational sessions, 200 exhibitors and 5 pre-conference professional development courses. In its 82nd year, our conference provides a unique opportunity for professionals to share resources and experiences with colleagues, and to discu...

The Annual Meeting has many popular features: A range of informative and timely workshops Compelling and inspiring speakers A general business meeting and important policy discussions A robust Trade Show featuring the latest services andsolutions for cities and towns The MMA’s Annual Meeting is a great opportunity for local officials to: Learn about solutions to problems facing your community Meet people who can assist you with resources...

The past three years have accelerated the pace of change in federal technology which has enabled virtual talent and qualified workforce, access and utilization of multiple digital channels, and a revitalization of customer experience across multiple services. In our new world, each of these elements are imperative in order to function in the work environment. Even Clare Martorana, Federal CIO at Office of Management Budget commented that only...

Constant changes and challenges are confronting the international development community, whether due to the ripple effects of the invasion of the Ukraine, COVID-19 staffing and variant issues, the impacts of new Localization initiatives, other pressing matters. Now more than ever, it is vital to hear directly from senior government leaders at this year’s annual Development Conference.

Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

DGI’s 23rd annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience. This annual event focuses on all aspects of serving citizens whether it be finding answers via a website, email, text, chatbot, or just speaking to a human. Government agencies need to stay current by adopting innovative ways to meet both citizen and employee needs....

Please join The Children’s Inn at NIH community and Washington, D.C. area top business leaders for our annual signature event, An Evening for Hope on Saturday, April 29, 2023 at The Ritz Carlton in Tysons Corner, VA. The Gala supports the mission of The Inn to provide “a place like home” to children, teens, and young adults with rare and serious diseases whose best hope for a diagnosis or treatment is an NIH clinical research...

This year DGI will hold four separate RM topic-specific, virtual events during Thursdays from 10:30AM-12:30PM ET in September. This expanded format will allow for more targeted events, resulting in a deeper dive into each weekly topic. The Freedom of Information Act is often called the law that “keeps citizens in the know about their government.” Today more than ever before, making government documents and communications available...

The SMILE Conference is the world’s premier source for training for police in the use of social media for community outreach, event management, crisis communications and investigations with social media. The 18th SMILEcon is now THREE conferences spanning six days. The iSMILE is Investigators’ SMILEcon and will feature three whole days of investigative content. iSMILE is in its second year. This is the first year for coSMILE which...

Transforming Government Through Technology-Driven Initiatives In the midst of historic unpredictability, the Commonwealth of Pennsylvania faces yet another significant disruption: the election of its first new governor in eight years. Rapid, large-scale change presents challenges—but also opportunities to take stock of innovative systems and ideas that have modernized the Commonwealth over the past eight years. By improving collaboration...