Quest is the leading conference to learn best performance management practices from Baldrige Award recipients and how to: improve your organization's performance results enhance leadership effectiveness build customer and employee engagement increase organizational innovation to gain and sustain competitive advantages improve process management create an environment that fosters social responsibility and ethical behavior increase organization...

The Quest for Excellence XXII is the Official Conference of the Malcolm Baldrige National Quality Award. The Baldrige Award is given by the President of the United States to businesses—manufacturing and service, small and large—and to education, health care and nonprofit organizations that apply and are judged to be outstanding in seven areas: leadership; strategic planning; customer focus; measurement, analysis, and knowledge mana...

Join INPUT and our Partner Community members, Pathfinders International, LLC and AOC Key Solutions, Inc., as we provide you with the essentials to assess and validate opportunities, determine whether and how to begin a capture pursuit, and then effectively manage a proposal process through to a successful completion. This INPUT training seminar is geared to members and non-members who have already attended our Federal Fundamentals seminar, or...

Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

Demo of the Quick & Easy Customer Profile Class Format: Webinar about our webinars Instructor: Nicole Burton, GSA Date: Tuesday, April 6, 2010 Time: 1:00 PM – 3:00 PM EST Place: Online Webinar* Fee: FREE Webinar Description Do you know who your customers are and how they're engaging with you online? In this demonstration, you'll observe a government agency web team completing a Quick–and–Easy Customer Profile for their we...

GovSec and U.S. Law is the only event that provides a comprehensive approach to securing our country. The exhibits will empower you to meet with industry leaders demonstrating cutting-edge security products. You will be able to experience, first hand, the newest systems, tools and technologies protecting us from threats, preparing for all hazards and disasters, and ensuring public safety.Join your colleagues on Tuesday March 23, 2010 and Wedne...

Using Social Media to Communicate During a Crisis Class Format: One–Day Course Instructor: Shel Holtz, Holtz Communication + Technology Date: Tuesday, March 9, 2010 Time: 9:00 am – 4:00 pm Place: Federal Energy Regulatory Commission (FERC) Directions to FERC Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description The Internet—and, more recently, social media—have added new di...

The 2010 CHIME/HIMSS CIO Forum will bring together CIOs from across the country to examine the latest thinking, explore new trends in the industry, hear from some of the country’s more prominent and respected leaders and experts, and join colleagues for a day of exclusive networking opportunities. Exclusive for CHIME Members CHIME members have access to their own block of hotel rooms at HIMSS! A block of rooms have been set aside for CHI...

Event Overview Join Cisco experts, selected partners, and industry leaders at the 2010 Government Solutions Forum. This intensive one-day program includes detailed discussions about compelling topics facing today's technology and program management professionals in governmental and educational organizations. The four conference tracks will review tools and techniques for more effective: Collaboration Cybersecurity Cloud computing Intelligent B...