Customer experience is at the heart of the relationship between people and government, and the demands have never been greater. Expectations change daily, shaped by the ever-higher levels of experience provided by people’s favorite brands and services. With the pandemic accelerating the adoption of technologies that make services faster, more intuitive, and easier to access, agencies recognize that they must keep pace to build and mainta...

Join us for MAS Office Hours! These monthly webinars will cover different topics each month and are your chance to ask MAS experts anything! Plus, you'll engage with policy makers and network with other vendors. Who Should Join: Current and Prospective Industry Partners

For the first time ever, the Digital Counties Survey Awards came to you in a virtual experience in 2020. Due to the continued impact of COVID-19, we will be virtual again in 2021! Join us on July 15 as we recognize top digital counties across the nation for their extraordinary efforts to serve their communities through technology. There will also be an informative workshop where you can hear from the top winners!

It’s not unusual for people who’ve taken on leadership roles to quickly realize the importance of having a working knowledge of EEO. As a manager, team lead, HR representative or new business owner, understanding your responsibilities under EEOC laws and avoiding legal liability is every bit as important as knowing how to supervise and motivate your employees. This virtual workshop, taught by EEOC experts, will delve into the world...

Join us for a virtual retirement benefits webinar for Federal Government Employees. From a local “federal benefits guru,” Ed Zurndorfer- you will be learning about the mechanics and intricacies of the Federal Government’s benefits package for its employees. Most attendees say they wished they had come decades earlier, but it’s never too late to learn about the benefits that will support you in your retirement. The Virtu...

Celebrating the Future Leaders of AlbanyCity & State will honor 40 of New York's most prominent and accomplished leaders in government, business and media under the age of 40 who continue to make a positive impact on New York through their achievements, leadership abilities, philanthropic efforts and dedication to the betterment of the state!The Class of 2021 Albany 40 Under 40 will be featured in a special print publication of City ...

VMware Education Series is coming to you virtually! Join VMware and Carahsoft for an educational event on how virtualization enables central, cloud management for running, managing, and securing applications with a single software-defined data center (SDDC) solution. During these sessions, featured speakers will take a dive into: July 14, 11:00am: Modernize Your Load Balancing - Brian Hara, Staff Systems Engineer, VMware Check out the agenda f...

Discussion Topics: Understand the state of marketing budgets in 2021 Learn about major shifts in marketing spend and the reasons for reprioritization Gain real-world CMO input about innovation and marketing transformation when faced with budgetary challenges Chief marketing officers (CMOs) faced unique challenges in 2020. In-year marketing budgets were hit hard, with the majority of CMOs reporting budget cuts. However, CMOs were optimistic tha...

Procurement processes came under pressure during the COVID-19 pandemic. The adoption of supplies and services accelerated as the nation navigated the crisis, and many outdated purchasing systems and policies were strained. A recent Center for Digital Government survey of state and local government officials found the biggest impact the pandemic has had on procurement is shining a spotlight on the need for digital transformation and greater eff...

From Brick and Mortar to Digital: How Employers Leverage Virtual Care and Telehealth to Deliver Quality Care to Employees Hear employer perspectives on the transition to virtual care Address roadblocks, challenges, and restrictions around telehealth Learn about virtual clinics for primary care, behavioral health, and chronic condition management Gain strategies to engage employees and increase virtual care utilization and telehealth adoption