Global Wizdom is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. Key Take-Away: Adding stay interviews to your engagement and retention strategies can help your organization retain critical employees and your top talent. It’s the single best tool you can give managers. Overview: A recent Harvard Business Review article ‘How to...

Global Wizdom is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP Overview: The IRS provides updated tax rates and changes how taxable income is calculated each year. This webinar will assist the seasoned payroll professional on new legislation that needs to be considered. This webinar will also assist the W-2 new comer to understand all the...

Lookup formulas are far superior to manually searching for specific data elements in a spreadsheet. VLOOKUP, HLOOKUP, INDEX and MATCH are some of the most well-known (and most useful) functions in Excel which are used to return data from other locations in worksheets. If you handle large amounts of data in Excel, this webinar will help you tremendously. This webinar is for any user of Excel who works with large amounts of data and has data in...

Join us for a virtual retirement benefits webinar for Federal Government Employees. From a local “federal benefits guru,” Ed Zurndorfer- you will be learning about the mechanics and intricacies of the Federal Government’s benefits package for its employees. Most attendees say they wished they had come decades earlier, but it’s never too late to learn about the benefits that will support you in your retirement. The Virtu...

2020 has been a rollercoaster ride for California! What will 2021 be like? Join State of California IT and business leaders and get the inside scoop on California’s $11 billion state and local IT market at Techwire’s State of Technology, December 4, 9:00 AM - 11:30 AM. This half-day virtual event will feature leading CIOs and executives and focus on current and future initiatives influencing IT across the state. Attendees will: Get...

Matt Wallace, Deputy Project Manager, NASA's Jet Propulsion Laboratory (JPL) JPL is the leading U.S. center for robotic exploration of the solar system, and has 19 spacecraft and 10 major instruments carrying out planetary, Earth science and space-based astronomy missions. You can watch Matt’s May interview with Anderson Cooper on CBS 60 Minutes here. Launched on July 30, Perseverance will reach Mars on Feb. 18, 2021. It was a "perfect l...

To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account. Why Should You Attend » What is emotional intelligence » What is YOUR emotional intelligence » A short 10 item questionnaire » Why it is important to know about emotional intelligence » Four Clusters of Emotional I...

Successful business calls for keeping customers happy – but you can’t keep customers happy if you can’t address their issues at the right time, in the right way. Your customers expect and deserve proper handling. Getting your customers into the right queue and assigned to the right agent is critical to timely, effective case management. During this 2-hour webinar, Service Cloud experts will help you understand how to turn cas...

Over the past few months, we've introduced a number of new features for CDP Private Cloud Base, across updates 7.1.1 through to 7.1.5. Join us to learn more about these releases and dive deeper into some key new features such as Ozone object storage, dealing in absolutes with your cluster management, and the expanded platform support now available.

Global Wizdom is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. Key Take Away: Just over one in ten adults will experience depression at some point in their life and often will do so in silence. With COVID-19, these numbers are increasing. Individuals experiencing depression often feel distant from colleagues, friends, and loved ones, and...